Faculty/Staff Resources

Student Counseling Services offers a variety of services to serve faculty and staff.

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As you know, adjusting to university life is sometimes challenging for students, but it can also be challenging for the university's faculty and staff members. It's essential to remain realistic about your expectations for your contact with students, to communicate openly, to be supportive and to find support for yourself.

While Student Counseling Services is available to students only, Stetson University does provide opportunities for faculty and staff to receive personal support.

Non-emergency Counseling Support

The Office of Human Resources provides an Employee Assistance Program (EAP) which provides free, independent and confidential counseling services that are offered to all regular employees and/or their dependents. Those experiencing stress, emotional problems, substance use and/or financial problems may find EAP services helpful.

Mental Health Emergencies

If a faculty or staff member is experiencing a mental health emergency or is concerned about a friend or family member in emotional distress, contact the Stewart-Marchman Act Behavioral Healthcare Hotline at 800-539-4228. The caller will speak with trained staff specializing in working with families, loved ones and professionals seeking assistance for a person in need. This service is available 24 hours a day, 7 days a week.

Wellness Resources and Programs

The Employee Assistance Program (EAP) offers online resources and tools and monthly Webinars on various work-life issues, including stress management, team building and communication. This service is available for employees and household members.

Health and Wellness Apps


Consultations* for faculty and staff are available during regular business hours. If you're concerned about a student, please seek consultative support from Student Counseling Services. At that time, support and helpful resources will be given to you.

Educational Presentations

Event support is also available for faculty and staff.  


Kognito, a 30- to 45-minute interactive online simulation program, is available which will help you to:

  1. Identify students experiencing high levels of distress;
  2. Approach and discuss your concern with a student in distress and
  3. Make an effective referral to Student Counseling Services (if necessary)

All new faculty and staff members are encouraged to complete this simulation.

Kognito can be accessed through MyStetson:

  1. Sign in to MyStetson.
  2. Go to the Employee tab, then My Job.
  3. Select Kognito At-Risk for Faculty & Staff Suicide Prevention Training.
  4. This links to stetson.kognito.com; sign in using your Stetson login.
  5. Follow on-screen instructions.
  6. Reset your name by clicking on the 800 number in the right corner.
  7. Launch At-Risk for Faculty & Staff.

Concerned faculty and staff may make referrals in a variety of ways:

  • For immediate concerns for a student's health or safety, contact Public Safety at 386-822-7300.
  • For mental health concerns, contact Student Counseling Services.
  • For concerns regarding a student's conduct, safety, wellness, etc., you may submit an Incident Report.
  • For concerns regarding a student's academic performance, campus life, etc., you may submit a note and/or referral via Stetson SSC (accessible via My Stetson; click on the Stetson SSC link under the "Student Life" tab).
  • For additional support, you may contact the Division of Campus Life and Student Success leadership team.

Note: Although a referral can be made, an appointment may not be scheduled until the student has contacted Student Counseling Services. Students must personally call or come to Student Counseling Services to make an appointment. This process promotes the student's confidentiality, autonomy, and investment in their counseling experience. Scheduling by a third party is strongly discouraged.

Student Counseling Services must uphold legal and ethical confidentiality requirements as a professional counseling provider. Under Florida law and ethical guidelines, information shared within the counseling relationship is considered confidential, although there are certain limits to confidentiality. Furthermore, any maintained counseling records are confidential and not part of the student's academic records. Aside from the limits to confidentiality, no information may be disclosed about a student's counseling participation or progress without a Release of Information form on file for specified individuals, such as parents or physicians.

Faculty and staff may be interested in a student's counseling experience. In this event, you are encouraged to ask the student about their counseling involvement privately.

Although we can't show information about specific students, a faculty/staff member may share information they feel Student Counseling Services staff needs to know. The limits of confidentiality legally bind our staff members, but we'll do our best to assist you with your concerns.