Student Counseling Services offers a variety of services to serve faculty and staff.
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Services Available for Faculty and Staff
As you know, adjusting to university life is sometimes challenging for the students, but it can also be challenging for members of the university's faculty and staff. It's important to remain realistic about your expectations for your contact with students, to communicate openly, to be supportive and to find support for yourself.
While Student Counseling Services' is available to students only, Stetson University does provide opportunities for faculty and staff to receive personal support.
Non-emergency Counseling Support
The Office of Human Resources provides an Employee Assistance Program (EAP) which provides free, independent and confidential counseling services that are offered to all regular employees and/or their dependents. Those experiencing difficulties with stress, emotional problems, substance use and/or financial problems may find EAP services helpful.
Mental Health Emergencies
If a faculty or staff member is experiencing a mental health emergency or is concerned about a friend or family member who is in emotional distress, contact the Stewart-Marchman Act Behavioral Healthcare Hotline at 800-539-4228. The caller will speak with trained staff specializing in working with families, loved ones and professionals seeking assistance for a person in need. This service is available 24 hours a day, 7 days a week.
Wellness Resources and Programs
The Employee Assistance Program (EAP) offers online resources and tools, as well as monthly Webinars on various work-life issues, including stress management, team building and communication. This service is available for employees and household members.
- To access the EAP's online resources, visit https://www.resourcesforliving.com (username: STET, password: STET).
Health and Wellness Apps
- A range of health and wellness apps are available here.
Resources for Faculty and Staff
Consultations* for faculty and staff are available during regular business hours. If you're concerned about a student, please seek consultative support from Student Counseling Services. At that time, support and helpful resources will be given to you.
Kognito, a 30- to 45-minute interactive online simulation program, is available which will help you to:
- Identify students experiencing high levels of distress;
- Approach and discuss your concern with a student in distress; and
- Make an effective referral to Student Counseling Services (if necessary)
All new faculty and staff members are encouraged to complete this simulation.
Kognito can be accessed through MyStetson:
- Sign into MyStetson.
- Go to the Employee tab; then My Job.
- Select Kognito At-Risk for Faculty & Staff Suicide Prevention Training.
- This links to stetson.kognito.com; sign in using your Stetson login.
- Follow on-screen instructions.
- Reset your name by clicking on the 800 number in the right corner.
- Launch At-Risk for Faculty & Staff.
Concerned faculty and staff may make referrals in a variety of ways:
- For immediate concerns for a student's health or safety, contact Public Safety at 386-822-7300.
- For mental health concerns, contact Student Counseling Services.
- For concerns regarding a student's conduct, safety, wellness, etc., you may submit an Incident Report.
- For concerns regarding a student's academic performance, campus life, etc., you may submit a note and/or referral via Stetson SSC (accessible via my.stetson.edu; click on the Stetson SSC link under the "Student Life" tab).
- For additional support, you may contact the Division of Campus Life and Student Success' leadership team.
Note: Although a referral can be made, an appointment may not be scheduled until the student has made contact with Student Counseling Services. Students must personally call or come to Student Counseling Services to make an appointment. This process promotes the student's confidentiality, autonomy, and investment in their counseling experience. Scheduling by a third party is strongly discouraged.
Faculty, Staff and Confidentiality
As a professional counseling provider, Student Counseling Services is required to uphold the legal and ethical requirements of confidentiality. Under Florida law and ethical guidelines, information shared within the counseling relationship is considered to be confidential, although there are certain limits to confidentiality. Furthermore, any counseling records maintained are confidential and are not part of the student's academic records. Aside from the limits to confidentiality, no information may be disclosed about a student's counseling participation or progress without a Release of Information form on file for specified individuals, such as parents or physicians.
Understandably, faculty and staff may be interested in a student's counseling experience. In this event, you are encouraged to privately ask the student about their counseling involvement.
Although we can't show information pertaining to any specific students, a faculty/staff member may share information they feel Student Counseling Services staff needs to know. Our staff members are legally bound by the limits of confidentiality, but we'll do our best to assist you with your concerns.