Telephones and Voice Mail

Introduction to 8x8

8x8 is Stetson University's provider of our cloud-based, university-wide phone system. 8x8 allows all users to utilize a computer, traditional handset, or smartphone App when communicating.

This new cloud-based phone system not only consolidates existing aging systems into a university-wide solution but provides business continuity in case of a natural disaster even if our campuses are inaccessible. Some other advantages of this cloud-based system include

  • Answer your extension from your cell phone when traveling, if you choose.
  • Access voice mail notifications in your Outlook email.
  • View the full Stetson Corporate Directory. Regardless of your location, you can search names throughout all Stetson either from the desk phone, application or softphone.
  • You will not have to press 5 before placing any external calls.
  • You will need to set a new PIN to access your messages. Follow these instructions.

Voicemail

Voicemail PIN Setup

To Set up

  1. Go to voicemail by dialing 555 from the phone.
  2. Press # when prompted to enter PIN code.
  3. Enter new PIN code. See below guidelines for PIN code.

Make sure the voicemail password meets the following requirements

  • Passwords must be six to 15 digits long.
  • Passwords must not be the same digits (e.g., 0000, 1111, 9999).
  • Numbers must not be sequential (e.g., 1234, 4321).
  • Your password should not be your extension number.
  • Passwords should not be any year (from 1900 - 2017).
  • Passwords should not be a repeating ABAB pattern (e.g., 1010, 1212, 3131, etc.).
  • Passwords must not be 2580, 0852, or 5683. (These are common combinations based on key placement or word association.)

8x8 Virtual Office

Stay connected and collaborate more efficiently with Virtual Office Desktop—one application for voice, video and chat to help you stay on top of your communications, at any time and from anywhere. Make calls, send instant messages—both one-on-one and group chats— share files, start the video and audio conferencing, send a fax, record calls and much more.

8x8 Virtual Office Desktop Apps

8x8 Virtual Office Mobile Apps

Which Phone Do You Have?

Polycom 150 and 250

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Quick User Guide

Video Tutorials

Polycom 350

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Quick User Guide

Video Tutorials

Polycom 450

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Quick User Guide

Video Tutorials