Hatter1 Card Services
The Hatter1 Card is the official ID card used by students, faculty, staff, dependents and alumni at Stetson University. This card can be used in a multitude of ways on and off campus, ensuring user convenience when utilizing all various benefits related to your Hatter1 Card!
Your Hatter1 Card can be used to...
- Identify you as a member of the Stetson University community
- Access your Meal Plan at the different dining facilities on campus
- Access your Hatterbucks for meals & snacks at retail locations on campus
- Access your Hatterbucks at our off-campus partners Jimmy John's and Domino's
- Purchase items at the University Bookstore
- Grant entry to campus buildings after hours
- Grant entry to your assigned residential buildings
- Grant entry to the Hollis Center recreation locations
- Attend athletic events, concerts and student events
- Reserve books at the library
- Track your cultural credits
- Utilize student discounts at a number of businesses in DeLand
Your Hatter1 Card will act as your student ID on campus. You will also be able to use it around DeLand to receive discounts at various businesses. You should always have your ID card on you.
The card will also provide access to the exterior doors of the residence halls, labs and multiple buildings you will need entry to around campus, including the Hollis Center.
Your meal plan and Hatterbucks will also be linked to your Hatter1 card. The strip on the back of your card is where your swipes for meals and Hatterbucks will be located. We have two retail locations off campus contracted that use this card. Jimmy John's and Domino's will accept Hatterbucks only, and your card must be present when receiving your orders.
You will need your Hatter1 Card to check out books at the library. This will be done by scanning the barcode on your card.
Stetson University requires you to have at least 24 cultural credits to graduate. You must have your Hatter1 Card in order to record your attendance and earn cultural credits at the functions you attend. If you do not have your card, you may not be able to record your credit for the event.
Please note: Your card should only be used by you for purchases made. If someone else uses your card, it may be taken and held by Public Safety or the ID Card Office until you can pick it up at the designated location. This is to protect you from losing funds on your card.
To ensure your card remains functional and secure, please follow these guidelines for proper care and usage.
What’s on Your Hatter1 Card?
- Front Side:
- Student Photo: Your official photo for identification.
- Student ID Number (800#): Unique identifier for your account.
- Scannable Bar Code: Used for meal plans, HatterBucks (meal plan dollars), and event attendance.
- Back Side:
- Magnetic Strip: Used at dining locations and other access points when needed. (Including Pepsi Vending on campus)
- RFID Chip (Interior): Enables access to buildings and secure areas on campus through electronic access points.
How to Care for Your Hatter1 Card
- Keep It Safe:
- Avoid Physical Damage: Handle your card with care to prevent bending, scratching, or cracking. Keep it in a safe place to avoid accidental damage. We recommend carrying your card in a plastic sleeve or keychain holder. Leather rubbing the card directly can dull the finish, making the text, image and magnetic strip difficult to read. Plastic cardholders are available at the Hatter1 Card office at no charge.
- Protect from Extreme Temperatures: Do not expose your card to high heat or freezing temperatures, as this can damage the card’s electronic components.
- Don't modify your card: Keep the card in its original format, do not hole punch the card or cut it for any reason, this will cause the card to deactivate.
- Avoid Magnetic Interference:
- Keep Away from Magnets: Magnetic fields can disrupt the data stored on the magnetic strip. Avoid storing your card near magnetic items like phone cases or electronic devices. (This also includes credit/debit cards with chips)
- Clean your card:
- Wipe Gently: Use a soft, dry cloth to clean the card. Avoid using abrasive cleaners or solvents that could damage the card’s surface or electronic components. Do this at least once per semester.
- Handle with Care:
- Use Properly: Insert and remove the card gently from card readers and access points. Do not force the card into any slot or reader.
- Report Issues Promptly:
- Lost or Stolen Cards: Report lost or stolen cards immediately to the Hatter1 Card Services office & Public Safety to prevent unauthorized use and to request a replacement.
- Malfunctions: If you experience issues with your card, such as problems accessing buildings or dining locations, contact Hatter1 Card Services.
Building security is a critical part of maintaining a safer Stetson environment. The card holder is responsible and liable for their Hatter1 Card ID. If a Hatter1 Card ID is lost or stolen, the card holder agrees to immediately report the loss to Public Safety at 386-822-7300 and the Hatter1 Card Office at 386-822-7782. The Hatter1 ID Card will be immediately deactivated, and the card holder must visit the Hatter1 Card office in person to request a replacement card.
The card holder will be responsible for applicable replacement for each time a new Hatter1 Card ID is issued. Replacement for damaged (demagnetized, broken, bent, scratched, etc.), lost, or stolen Hatter1 Card ID is $20, payable upon receipt of the replacement card (replacement fee will not be assessed to the student account). If the Hatter1 Card ID was stolen and a police report is provided confirming theft, replacement fees are waived.