Understanding My Bill
We understand that your tuition bill may seem complex at first. This page offers a clear breakdown of each section, so you can easily see where your funds are being applied while attending Stetson University.
- Top of the Bill
- Charges, Credits and Anticipated Credits
- Billing Summary
- Making Your Payment and Due Date
- Refunds
1. Top of the Bill
The top of the bill will always have your Stetson University ID number, your name and the total amount due. That way, you know the amount due to Stetson right up front.
2. Charges, Credits, Anticipated Credits and Late fees
Charges: This section includes your semester tuition, housing, meal plan, student life fee, and any other additional charges such as the orientation fee, course fees, parking passes, and fines.
Credits/Anticipated Credits: This section lists all your payments, deposits, loans, scholarships, and grants that are applied to reduce your balance. To ensure you are receiving all sources of aid that you are eligible to receive, make sure you have accepted all available aid and that all your financial aid documents are complete. You can review your One Stop Checklist on MyStetson to see if any required items are still pending and preventing your aid from being dispersed.
For specific billing questions or discrepancies, please contact the appropriate office:
- Financial Aid: 386-822-7120, [email protected]
- Housing: 386-822-7201, [email protected]
- Meals: 386-822-7782, [email protected]
- Student Accounts: 386-822-7050, [email protected]
3. Billing Summary
Total Current Term Charges: This is the total amount for the current semester, including all charges listed in the Charges section above.
Total Current Term Credits: This represents the total credits for the current semester, including all payments, loans, scholarships, and grants listed in the Credits/Anticipated Credits section above.
Previous/Other Term Balance: This is any student account balance carried over from a previous term, which can be either an amount due or a credit.
AMOUNT DUE: This is the total amount that must be paid in full by the due date.
Future Balance: This shows the total charges or credits that will be due or available in the future. It often includes the remaining balance for your monthly payment plan for upcoming months.
4. Making Your Payment and Due Date
If Mailing in payment, please detach the portion of the bill below the line and include it with your payment. Be sure to confirm that your Student ID number is correct to ensure your payment is processed properly.
Due Date: Payment must be received by the close of business on the due date listed on your bill. Failure to pay by this date may result in a 2.5% late fee and restrictions on services such as registration and transcripts.
5. Refunds
Refunds: If your payment and financial aid exceed the Total Current Term Charges after all credits have been applied, you will be issued a refund. You can choose to receive your refund via direct deposit or as a paper check (see below). Refunds are typically processed by Financial Aid after the Course Add/Drop Deadline for the term (Academic Calendar). Please keep in mind that refunds from Financial Aid will not be available until your enrollment has been confirmed.
Refunds will be processed within 14 days after your financial aid is applied to your student account, provided there are no outstanding requirements. Approved refunds will be sent to Accounts Payable for processing.
- If you have set up Direct Deposit with the university, your refund will be automatically deposited into your linked bank account, and you'll receive a confirmation via email.
- If you prefer to receive your refund by check, you will receive an email notification when the check is ready for pickup at the Finance Office (located in the Administrative Services Building at the corner of East Wisconsin Avenue and North Amelia Avenue). You must present a photo ID to pick up your check.