Setting Up Your Voicemail PIN

  • Go to voicemail by dialing 555 from the phone.
  • Press # when prompted to enter the PIN code.
  • Enter your new PIN code. Make sure the voicemail PIN meets the following requirements:
    • PINs must be 6 to 15 digits long.
    • PINs must not repeat the same digits (e.g., 0000, 1111, 9999).
    • Numbers must not be sequential (e.g., 1234, 4321).
    • Your PIN should not be your extension number.
    • PINs should not be any year (from 1900 - 2017).
    • PINs should not be a repeating ABAB pattern (e.g., 1010, 1212, 3131, etc.).
    • PINs must not be 2580, 0852, or 5683 (these are common combinations based on the key placement or word association.)

Checking your Voicemail

  • Dial 555 from your office phone.
  • Alternately, dial 500 from any in-network phone, and dial the five-digit extension of the number you wish to check voicemail for.
  • Enter the PIN for the extension you are checking voicemail for.
  • To return to the main menu at any time, press *.