iPhone and iPad Email Setup

These instructions are for configuring the iPhone and iPad for Office 365 using an ActiveSync connection. This will allow you to access your Office 365 email, as well as synchronize your iOS contacts and calendar with your Office 365 contacts and calendar.

Removing Your Mail Profile

  1. In the Setting app, please tap Mail, Contacts and Calendars.

  2. Find your Account, tap on its name and then select Delete Account.

  3. Tap Delete from My iPhone/iPad.

If the above instructions fail, please try:

  1. In the Setting app, please tap General.

  2. Go to Profile.

  3. Tap on the Profile and select Remove.

Adding Mail Account

  1. From the home screen, select Settings, then select Mail, Contacts, Calendars and Add Account.

  2. Select Microsoft Exchange (iOS 6) or Exchange (iOS 7).

  3. Configure your Exchange account in the provided fields.

    • Email: Your email address (e.g., "[email protected]")

    • Password: Your Stetson Password

    • Description: Enter a descriptive name for your account (e.g., "StetsonU")

    • If prompted for the server, please enter outlook.office365.com
    • If prompted for the username, please enter [email protected] (e.g., "[email protected]")
  4. Select Next. Your iPhone or iPad will attempt to connect to the exchange server.

  5. Choose which items you would like to synchronize (Mail, Contacts, and/or Calendars), then select Save.

  6. Restart the device. This step is not always necessary but can help with syncing.

Once your iPhone or iPad has synchronized with your Office 365 account, you can configure additional options in the account settings.

Last updated Oct 20, 2015 @ 4:55 pm