Carlton Student Union Building (CUB)

Facilities Management

Greetings Stetson Community!

On behalf of the Facilities Management team, welcome back to Campus! The entire team has been working continuously and diligently throughout the pandemic to care for the integrity, health, safety, operations, and appearance of our grounds and physical infrastructure. 

We anticipate that as staff, faculty and students return to campus, there will be an increased need for our services. We wanted to make you aware that Facilities is experiencing unprecedented staffing shortages and supply chain challenges. Due to this, any or all of the following may occur at this time:

  • it may take us longer than normal to respond to requests;
  • we may have to reduce the number of hours we are available during the evenings and on weekends;
  • there may be limited support from the Facilities team for campus events.

As we address requests, please be aware that we must prioritize those that impact health and safety. We apologize in advance for any inconvenience. We hope to be back to normal soon!


The Facilities organization provides services for the campus community by maintaining the buildings and grounds to enhance the campus experience.


Service Request Center

Receives service requests from the campus community and assigns to the various trades within the department.

Maintenance & Operations

Cares for all campus facilities including residential, academic, athletic and administrative buildings. Maintain plumbing, electrical, mechanical, cooling and heating systems and respond to service requests. Provide carpentry, painting and locksmithing services.

Custodial Services

Provide cleaning services for all residential, academic, athletic and administrative buildings on campus.

Event Setup Support

Supports organizational sponsored events on campus to assure events' success.

Streets and Grounds

Maintains campus landscaping, including all athletic fields, and supports special events.

Technical Support

Oversees central chiller production plant, building systems automation and energy conservation initiatives and assists with operational/mechanical design.

Administrative Services

Provide budget management for departmental operating, capital and salary budgets, including account receivables and payables. Manage departmental fleet operations; campus auxiliary housing; and, utility usage tracking/reporting and control.

Submitting Service Requests

Submit a Service Request

All service requests should be submitted through the SchoolDude system.

The link above will ask for your Stetson University email address. If the system recognizes you as a registered user, it will take you directly to the request page. Otherwise, it will ask for your contact information. Lastly, before submitting your request, you will be asked for the submittal password, which is "hatters." If you need help using the system, please refer to the SchoolDude QuickStep Guide.