Everbridge App

Mitigating the Spread of COVID-19 on Campus

Stetson University is using applications from Everbridge to provide an additional layer of protection to its COVID-19 response plan. Everbridge provides the opportunity to send us a daily "Wellness Check" before you come to or move throughout campus. Your responses will remain confidential. Learn more about the Everbridge app and the Contract Tracing app by reading the detailed information below, or see the Everbridge app quick reference section of our DeLand FAQ page

The Everbridge app is another way of providing information to benefit the overall health of our community. The app also aids with our contact tracing by using Bluetooth to communicate with other app users in close proximity. If the app senses users are within six feet of one another for fifteen minutes or more, it shares a random key between the devices. These keys disappear in 14-days and no personally identifiable information or GPS data is shared. If an app user self-reports they have tested positive for COVID-19, these keys are shared with tracing staff to notify those in close contact that they may have been exposed and what precautions to take. We highly encourage all students, faculty, and staff to download the app(s) as they are an extremely vital portion of our Safer Stetson plan.

Android users can download the Everbridge app to receive the daily “Wellness Check” to assist with contact tracing. Because of Apple’s requirements, iPhone users must download both the Everbridge app and the Everbridge Contact Tracer app.

Download the Everbridge App Today

Step 1: Android and iPhone users: After you download the Everbridge app, search for Stetson and you will find "Stetson University." After you select "Stetson University," you will be able to login with your Stetson email credentials. Everbridge will provide you with an opportunity to send us a daily "Wellness Check" before you come to or move about campus. Android users must keep the Everbridge app open in the background.

Step 2: iPhone users only: After you have downloaded and opened the Everbridge app, download its companion Everbridge Contact Tracer app. Apple required this to be two separate apps, so users must follow this step to turn on the contact tracing function through Everbridge. After you download the Everbridge Contact Tracer app, select “Single Sign-On”. You will be prompted to enter the single sign-on key phrase which is “Stetson2020”. You will then be prompted to enter your Stetson email username and password. Select “OK” to enable Bluetooth. Apple users must keep the Contact Tracer app open in the background. To do this, open the app and swipe up to remove it from the screen. The app is now running in the background.

Wellness Check Screening Outcomes

Submit your Wellness Check on the app or email, you will get either a green screen or a red screen.

  • The green screen will have a message that reads "Thank you. You may visit the campus or move about the campus today. Please remember to complete a wellness check each day before you come to campus."
  • The red screen will read "Thank you. It appears a COVID-19 consultation is needed. Do not come to or move about the campus. Please contact Stetson Health Service at 386-822-8150 immediately. If it is after business hours, contact Public Safety on your campus."
  • The green or red screen will be delivered approximately 1-3 minutes after you submit the Wellness Check.
  • Read the Wellness Check in English and Spanish.

If you submitted your Wellness Check via text, you will get a message informing you if you can or cannot come to or move about campus that day.

  • You will need to access your email to get the green or red screen for display, if necessary.
  • The green or red screen will be delivered approximately one to three minutes after you submit the Wellness Check.

Wellness Stations

  • There will be wellness stations set up at various locations on campus and you will be required to display your red or green screen to an attendant.
  • If you did not complete the Wellness Check prior to coming to or moving about the campus, you will have an opportunity to complete it at the wellness station.

Student Video

Students are asked to watch a Student Re-population Video that highlights various campus partners and many of the changes you will see on campus this fall. We ask that you take the time to watch this video so that you are informed and can do your part in helping keep our campus safe. To gain access into common spaces on campus, you will need to confirm that you watched the video through the Everbridge app. The video will take 40 minutes to watch. Always remember, your actions matter in helping prevent the spread of COVID-19!

Additional Education and Contact Tracing

The application will also serve as the platform to provide students with educational videos relating to COVID-19 and our community expectations.

It will also augment our positive test reporting and contact tracing efforts.

Contact tracing is a disease control measure in which health professionals will work with patients to develop a list of everyone they have been in close contact with during a certain period.

  • Close contact is defined by the CDC as being within six feet of someone for fifteen minutes or more.
  • The application assists with this process by giving you the means to self-report a positive COVID-19 test to the university.
  • The application also uses Bluetooth-Proximity (GPS data is not utilized) to record the close contacts you have had with other members of the community who are also utilizing the app.
    • This is done by sharing a random key between the parties via the Bluetooth connection. No personally identifiable information is shared between the parties. These keys will remain within the app for fourteen days. If you report that you have tested positive for COVID-19, the keys for those close contacts will be shared with health professionals so the parties may be notified of a potential exposure and provided with their recommended next steps.

Daily Wellness Check: Step by Step

  1. Students, faculty and staff utilizing the Everbridge Mobile Safety App will be required to complete a Daily Wellness Check prior to coming to or moving about campus each day.
  2. If they are approved to come to or move about campus, they will receive a "Green Screen" on the app and on their email. Verify the approval date is for the date the individual is requesting entry.
  3. If they are not approved to come to or move about campus, they will receive a "Red Screen." This screen will instruct them to contact Stetson Health Service for a COVID-19 consult. They should not be allowed access into the space and should politely be asked to leave and contact Stetson Health Service.
  4. If they have the Everbridge application and forgot to do their Wellness Check for the day, ask them to complete it now. The response will arrive between one to three minutes if not sooner.
  5. If they do not have the application but would like to get it, they can download the Everbridge Mobile Safety application that is in Google Play and the Apple Store. The icon looks like thisOnce they install the application they will search for "Stetson University." After selecting "Stetson University," they will be able to login using their Stetson email credentials. They will not be able to do a Wellness Check that day. The Wellness Check will be sent to them after midnight for use the next day.
  6. In order to be granted entry, the individual will need to be directed to the nearest Wellness Station for clearance.

Things You Should Know

  • Only one Wellness Check is required each day.
  • Your responses will remain confidential.
  • You will receive a reminder message each day to complete the Wellness Check. The wakeup notifications are sent to have the user bring the app back up periodically which ensures it is refreshed and was not inadvertently closed. The timeframe for receiving these notifications can be programmed by going to the app’s settings. Most users set this timeframe to cover when they are on campus. These reminder messages will be sent via the Everbridge app, text, and email.
  • There is a Wellness Check icon on the Everbridge app to submit your response. If you do not have access to the app, a Wellness Check will also be available via your email or via text. The email will be identified as coming from Stetson University and the text will come from Everbridge as "893-61."
  • There will be wellness stations set up at various locations on campus and where you will be required to display your results. 
    • You will also be required to show your green screen to members of faculty or staff upon request.
    • Faculty members may also request to see your green screen prior to entering the classroom.

Frequently Asked Questions

As a student, how do I learn more about the Everbridge Mobile Safety App?

Students are asked to watch a Student Re-population Video that highlights various campus partners and many of the changes you will see on campus this fall. We ask that you take the time to watch this video so that you are informed and can do your part in helping keep our campus safe. To gain access to common spaces on campus, you will need to confirm that you watched the video through the Everbridge app. The video will take 40 minutes to watch. Always remember, your actions matter in helping prevent the spread of COVID-19!

What if I forget to complete the Daily Wellness Check?

You will receive a reminder message each day to complete the Wellness Check. These reminder messages will be sent via the Everbridge app and email. The email will be identified as coming from Stetson University.

There will be wellness stations set up at various locations on campus, and you will be required to display your red or green screen to an attendant. If you did not complete the Wellness Check prior to coming to or moving about the campus, you will have an opportunity to complete it at the wellness station.

You will be required to show your green screen to members of faculty or staff upon request. Faculty members may also request to see your green screen prior to entering the classroom.

Do I have to keep opening the app when it sends me reminders?

Yes. The wakeup notifications are sent to have the user bring the app back up periodically which ensures it is refreshed and was not inadvertently closed. The timeframe for receiving these notifications can be programmed by going to the app’s settings. Most users set this timeframe to cover when they are on campus.

What happens if I select the incorrect option on the Everbridge app?

If you accidentally select "Yes" to the wellness questions, you will need to go to a Wellness Station to be cleared for the day. On the DeLand campus, you would go to the Wellness Station in the Rinker Welcome Center. In Gulfport, go to the Horseshoe, and on the Tampa campus go to the Public Safety desk.

Are there other uses for the Everbridge Mobile Safety App?

The application will also serve as the platform to provide students with educational videos relating to COVID-19 and our community expectations. In addition, it will augment Stetson’s positive-test reporting and contact-tracing efforts.

How does the app assist with contact tracing?

The application uses Bluetooth-Proximity (GPS data is not utilized) to record the close contacts you have had with other members of the community who are also utilizing the app. This is done by sharing a random key between the parties via the Bluetooth connection. No personally identifiable information is shared between the parties. These keys will remain within the app for 14 days. If you report that you have tested positive for COVID-19, the keys for those close contacts will be shared with health professionals so the parties may be notified of potential exposure and provided with their recommended next steps. If no positive case is reported, all digital key information is auto-deleted from your phone after 14 days.

Is Everbridge tracking my movements and whereabouts?

The Everbridge application does not track an individual's movements or whereabouts and there is no way for someone to get into the system to find out where someone is or has been. Stetson Health Service does not share personal data with Community Standards. However, in an effort to ease privacy concerns regarding this health and safety measure, Community Standards has offered amnesty for information received from the Everbridge or Everbridge Contract Tracer apps. If Community Standards receive information on a policy behavior infraction from other sources, Everbridge app information will not be examined or used against students.

Why are there two apps for Apple?

The Everbridge application was submitted to both Google and the Apple Store as a stand-alone application and was immediately accepted and posted for download by Google. The Apple Store required Everbridge to create a separate application for the contact tracing portion of its service. Although this may add an additional step to the initial app installation process, our community's adoption of the Everbridge app and its iPhone-only Contact Tracer app is a critical component of Stetson University's community health and safety programs.

If I am a member of an athletic team and our phones are stored close to one another during practice, are we all going to have to isolate if one of those phone users tests positive?

No. The date and time of the close contact is recorded and the tracing staff can verify if the contact was related to an athletic training event that required phones to be stored in close proximity.

What are some examples of how Everbridge can help at Stetson with tracing and community health?

  • A student is identified as positive and has spent time with a good friend. The positive student thinks they had "close contact", but the good friend doesn’t. The good friend has to isolate because the app wasn’t on and we can’t prove closeness and length of time. Everbridge can help identify when close contract requiring isolation occurs and when it does not.
  • Athletic teammates have multiple levels of contact, in practice as well as social friendships. When a student reports positive, the Everbridge app lets us examine cumulative contact time and isolate the right people at the right times if needed.
  • Students sometimes work or study in shared spaces, such as a shared art studio space, outside of class time but these students may not even know each other. If they have close contact, the app will identify this and notify Stetson Health Service and not knowing each other’s name isn’t an issue. Also, Everbridge can help establish that these students were not in close enough proximity to be exposed or require isolation when possible.