Author: Lucy Piva

In our efforts to improve the network and wireless performance, the Stetson Information Technology department will be performing network upgrades on Thursday evening, Oct. 17, from 8 – 9 p.m. During this time, you may experience network and wireless unavailability …

Scheduled Network Maintenance Read More »

Dear Stetson Community, Stetson’s Information Technology department is pleased to announce the adoption of Microsoft OneDrive to replace our current “G: drive” for personal storage. With OneDrive, you will have up to 1TB (1,000GB) of cloud storage that you can …

Personal Storage Migration from G: drive to Microsoft OneDrive Read More »

As part of our efforts to improve our printing services, the Information Technology department will be performing an upgrade to our printing server on Thursday, Sept. 19, from 8 p.m. to 11 p.m. During this time, you will not be …

Print Server Maintenance Read More »

Dear Stetson Community, In our efforts to improve login times and user access for our classrooms, the Information Technology department will be rolling out an optional new Guest Sign-in feature for Windows-based classrooms at the DeLand campus.   With the …

Guest Sign-in for Windows-based Classrooms Read More »

IT will be performing critical updates on the Banner database and application servers on Saturday, July 27, from 6 a.m. through late afternoon. During this time, access to Banner, myStetson, Degree Works, and BDM will be unavailable. If you have …

Banner Maintenance Downtime Read More »

The IT department will be off campus at our planning retreat on Friday, June 14. There will be reduced phone coverage at the HelpDesk, and any urgent issues will be escalated. As always, the best way to submit a request …

IT Dept Planning Retreat — Friday, June 14 Read More »

Dear Stetson Community, Stetson’s Information Technology department is pleased to announce the adoption of a new cloud-based phone system to update our current phone systems. With this new university-wide system, calls can be answered using your computer, a phone app, …

New Cloud-Based Phone System Read More »

In our efforts to continue improving network reliability and performance, the Information Technology department will be performing maintenance and cleaning of the fiber-optic network on the DeLand campus Jan. 7-11 during the hours of 6 a.m. to 6 p.m. Fiber-optic …

Fiber-Optic Network Maintenance and Cleaning Read More »

In our efforts to keep our servers and systems secure and up-to-date, the Stetson Information Technology department will be performing updates on Dec. 18 from 8 p.m. – 11 p.m. We do not expect any downtime during this work. However, …

Scheduled Server Maintenance – Dec. 18 Read More »

Critical security updates will be performed on the Banner servers on Saturday, Nov. 3, from 6 a.m. to 10 a.m. EST.  During that time, myStetson will be available in “read only” mode. If you have questions, please contact IT at support@stetson.edu …

Updates to Banner Servers Read More »

In our efforts to improve the design and security of our network, IT will be updating the IP addresses in several major academic buildings in the coming weeks. This work will be performed at 7 a.m. and will be largely …

Network IP Address Updates – Nov./Dec. Read More »

In our efforts to improve the design and security of our network, IT will be updating the IP addresses in several major academic buildings in the coming weeks. This work will be performed at 7 a.m. and will be largely …

Network IP Address Updates Read More »

Critical security updates will be performed on the Banner servers on Saturday, Sept. 1, from 6:30 a.m. through 11:30 a.m. During that time, myStetson will be available in “read only” mode. If you have questions, please contact IT at support@stetson.edu …

Updates to Banner Servers Read More »

The upgrade of the University’s administrative system – Banner is now complete. If you are a Banner administrative user, please use Banner Version 9, available via myStetson, exclusively from this point on. The previous version (Banner 8) will be retired at …

Banner 9 Upgrade Complete Read More »

In our efforts to improve the design and security of our network, IT will be updating the IP addresses in several major academic buildings in the coming weeks. This work will be performed at 7 a.m. and will be largely …

Network IP Address Updates Read More »

In order to improve the security and redundancy of data, the IT department will be performing maintenance on servers this Thursday, July 19, from 9 p.m. to 11 p.m. We will also utilize this scheduled maintenance window to establish an …

Scheduled Maintenance Downtime Read More »

In order to increase our network security and take advantage of the summer break, the Philo TV system will be undergoing changes from July 19 – 26. During this time, access to Philo TV will be unavailable. If you have …

Philo TV System Maintenance Read More »

On Friday, June 29, at 4:30 p.m., the page to log into the university’s web-based services, such as MyStetson, Blackboard and others, is being upgraded with enhanced security and usability features (see image below). No services will be disrupted during …

Enhanced Log In Page for Web-based Services Read More »

The IT department will be meeting at the Celebration campus on Friday, June 15, for our planning retreat. There will be minimal phone coverage at the HelpDesk, and any urgent issues will be escalated. As always, the best way to …

IT Dept off campus Friday Read More »

In order to increase our network security and take advantage of the summer break, we will be performing updates on the DeLand firewalls on Thursday, May 24, at 9 p.m. EST. During this time, access to the internet from on …

Maintenance/Updates: DeLand Firewalls Read More »

In our continuing efforts to improve services, IT will be performing scheduled maintenance during the monthly IT maintenance window to Banner and MyStetson on Thursday, May 17, from 10 p.m. to midnight. Access to Banner and MyStetson will not be …

Banner and MyStetson maintenance – May 17 Read More »

IT recently closed its 100,000th Zendesk user request since the ticketing system (to track requests) was implemented in October of 2012! As we continue to support you, we’d like to share some advancements facilitated by Zendesk. The system has enabled …

IT Reaches 100,000 Ticket Milestone! Read More »

WHAT IS HAPPENING? In our efforts to improve service, our email servers will be undergoing maintenance on Thursday, April 12, at 9 p.m. to 11 p.m. The downtime has the following goals: The expired certificate for Office 365 integration will …

Email – Scheduled Service Maintenance Read More »

WHAT IS HAPPENING? In our efforts to improve service, our VLAB, email public folders, voicemail and email servers will be undergoing maintenance on Thursday, April 5, at 9 p.m. to 11 p.m. The downtime has the following goals: VLAB will …

VLAB, Email and Voicemail – Scheduled Service Maintenance Read More »

Microsoft has recently announced that its voicemail system will reach end-of-life on June 30, 2018. In preparation for this event, we will utilize existing equipment to create a temporary solution while researching options for a viable long-term voicemail solution. How …

Discontinuation of Unified Messaging Voicemail System Read More »

WHAT IS HAPPENING? In our efforts to improve service, our VLAB and email login service will be undergoing maintenance on Thursday, March 15, 9 p.m.-11 p.m. EDT. The downtime has the following goals: VLAB virtual computers will be updated to …

VLAB and Email – Scheduled Service Maintenance Read More »

Information Technology periodically reviews disk space usage on the network drives (drives such as G: P: R: S: or W:) to ensure that adequate resources are available for all members of the community. As certain thresholds in capacity are reached, reports …

Network Drive Cleanup Read More »

On Jan. 4, starting at 9 p.m. until 11 p.m. EST, the Stetson I.T. department will perform maintenance on WiFi, Email, File servers, Campus Loan Manager, Titanium, Terradotta, print servers and other support servers. WiFi will be unavailable for 1 …

Planned Network Maintenance Read More »

In our efforts to improve network performance and user experience, the Stetson IT department will replace the core network switch for the DeLand campus on Dec. 20 from 9 p.m. to 1 a.m. EST. From 9 p.m. – 9:30 p.m., …

Planned Network Upgrades Read More »

While the implementation of Microsoft OneDrive progresses, feedback from users indicates a need to streamline access and minimize confusion between OneDrive for Business and OneDrive for Personal use. We appreciate the feedback and, effective Dec. 4, you can expect to …

OneDrive Implementation Read More »