Summer Conference Assistant – Applications are open. Deadline March 17.
Summer Camps and Conferences is looking for hard-working, self-motivating, friendly and dependable students, grad students or graduated students to become one of our team members this summer.
If you are interested, please fill out the application at: https://admissions.stetson.edu/register/summerca.
The deadline is March 17, 2020, at 4:30 p.m.
The job description is below, but if you have any questions, feel free to call 386-822-7500.
Stetson University’s summer conference program is designed to provide facilities and services to groups in need of housing, food, meeting and/or athletic space during the summer. This program provides housing and facilities for approximately 30 conferences and more than 7,000 guests. Generating revenue and introducing potential students to the Stetson campus are significant contributions to the university.
Due to the substantial impact of this program, we seek highly motivated and professional student leaders to be employed as Summer Conference Assistants. These positions require and teach a variety of professional and technical skills including: team work, project management, customer service, time management and leadership. Benefits of the position include hourly pay, housing and meals in the Commons (when the Commons is open and when the employee is scheduled to work). The employment commitment can be from late May through early August, 2020.
- GENERAL DUTIES AND RESPONSIBILITIES OF CONFERENCE ASSISTANT STAFF:
Student Conference Assistants will have individual responsibility for their assigned residence hall(s) and conferences, including our guests’ check-in, well-being and check-out.
- Reporting to the Asst. Director for Camps and Conferences
- Providing courteous, assertive and professional customer service
- Coordinating (and/or preparing for) registration activities
- Serving as the Resident Assistant for assigned residence hall (including coordinating and running check-ins, walk-throughs with camp directors, lock-outs and check outs)
- Preparing directional and informational signage
- Managing assigned residence hall(s) and keys (including, but not limited to: room/furniture/key inventories before and after each conference, documentation of damages, and submitting maintenance/key requests when necessary)
- Communication with and alerting Facilities and Public Safety
- Responding to emergency situations
- Enforcing policies within assigned residence hall(s) and throughout campus
- Assisting other staff members and conference participants with any problems/issues
- Problem-solving using resourceful and creative measures
- Serving as on-call during designated 24/7 “Duty” times, for the purposes of responding to conference participant needs (including, but not limited to: lock-outs, transportation assistance, noise/facilities complaints, and/or emergency situations)
- Staffing the Office for Continuing Education and Outreach, Hollis Center, and other University facilities as necessary (including, but not limited to: answering phones, assisting customers, photocopying materials, assisting with registration and check-out, serving as the lifeguard on duty, and other matters of logistical coordination)
- Special projects may be assigned as needed (when possible, projects within the student’s scope of interest will be assigned)
- Assisting with other Summer Programs (including, but not limited to: HATS, Education Travels, STEM Camps and The Reading Institute)
- Orientation and training sessions will be held
- Weekly meetings with Summer Conferences staff during the summer
- Meetings with individual conferences to discuss policies and procedures, when necessary
Applicants should be:
- Able to work both independently and as part of a team
- Able to handle both compliments and complaints gracefully
- Assertive as well as tactful
- Able to work under pressure
- Positive and understanding (with a sense of humor) amidst hectic situations
- Professional and courteous
- Available to work during day, evening and weekend shifts
- Familiar with the campus and its facilities
- Familiar with technology (e.g., classroom touchscreens and equipment)
- Able to manually move, lift, carry or push heavy objects weighing up to 50 pounds
- Able to climb up and down ladders
- BENEFITS AND CONDITIONS OF EMPLOYMENT:
- Board: Meals will be provided in the Commons when the employee is scheduled to work. All other meals will be on your own.
- Students will be working an average of 25 hours per week (Maximum of 29 hours per week) with a rate of $8.75 per hour.
- Room: On-campus housing is required and will be provided at no charge to the employee.
- Length: Employment commitment will be from mid-May to the conclusion of necessary camps.
- Availability: All CAs are expected to adjust personal schedules if program demands should change; however, every effort will be made to create a schedule in advance.
- Appearance while working: CAs will present a professional, neat and clean appearance, including proper hygiene. Staff shirts will be provided for use at work. Nice black, blue jean, or khaki pants/shorts; staff shirts; and closed-toe, closed-heeled shoes/sneakers must be worn on registration days. On non-registration days, nice black, blue jean, or khaki pants/shorts and an appropriate shirt should be worn. CAs are permitted to wear sandals with a back on non-registration days. No flip flops are allowed.
- Rules and Regulations: All Student Staff will comply with Stetson University rules and regulations, and will instruct and help conference participants to do likewise.