Multi-Factor Authentication (MFA) for Stetson Users


The Stetson Information Technology department is implementing Multi-Factor Authentication (MFA) for users with access to the University’s online systems. This additional security feature requires you to complete an extra step (typically on your mobile phone) after you enter your User ID and Password to login while you are off campus.

There are two multi-factor authenticators to keep your accounts safe:
Stetson Authenticator – for all Stetson services, such as myStetson, Banner and Blackboard
Microsoft Authenticator – for all Microsoft services, such as Email, SharePoint, OneDrive, etc.

MFA will be launched to three separate groups of users starting on the following dates:
• Monday, Jan. 20, 2020, for all non-faculty employees
• Monday, Feb. 3, 2020, for all faculty
• Monday, March 9, 2020, for all students

When you login on or after the go-live date for your group, you will receive a prompt to download the Stetson Authenticator Mobile App and the Microsoft Authenticator Mobile App (available on Apple App Store and Google Play) on your iOS or Android phone; set up your MFA preferences; and follow the instructions to complete the login.

You also have the option to enroll to use MFA before the respective go-live dates. Please see the link for details.

There are three main options for MFA:
A.  Receive a notification on your mobile device via the Authenticator app.
B.  Read a one-time-use token from the Authenticator app and enter it on the screen provided.
C.  Receive a one-time-use token via text message on your registered phone and enter it on the screen provided.

In the event you are unable to use your registered mobile device, you can receive a one-time-use token via a non-Stetson email that you will indicate during sign up or you can receive a phone call on your registered phone number.

You will also have the option to trust your frequently used browsers so that you will not be prompted to use MFA for 30 days while using those browsers. In addition, the Stetson Authenticator mobile app has biometric authentication capabilities. You can use your phone’s TouchID or FaceID (fingerprint and face recognition capabilities) if applicable while responding to the notifications you will receive (Option A above).

IT will continue to send updates as the launch dates approach.

If you have any questions or concerns, please contact I.T. at

-Office of Information Technology