New Cloud-Based Phone System

Dear Stetson Community,

As previously announced, Stetson’s Information Technology department is implementing a new university-wide phone system. With this cloud-based system, calls can be answered using your computer, a phone app, or a traditional handset. We expect full implementation by July 1, 2019.

Meanwhile, here are a few more details:

  • Voicemail messages will continue to be accessible via your Stetson email account.
  • Note that voicemail messages saved to your old phone will only be accessible via email if you have not deleted them from your inbox.
  • Until you record a new name and voicemail greeting, the system will play a generic default greeting.
  • Printed instructions will be included with your new phone, and will also be available online.

IT will continue to post frequent announcements to highlight new features and share the progress of this exciting project!

Please let us know if you have any questions by contacting the Help Desk at

-Office of Information Technology