24/7 Helpdesk Support Update

Stetson’s Information Technology Department would like to remind you that the University has partnered with Blackboard Support Services to provide 24/7 support across all campuses for general technology as well as Blackboard-related requests.

In a seamless transition, beginning July 10, 2018 (please note new date), all Helpdesk calls received after normal business hours will be automatically referred to the Blackboard Helpdesk for resolution. The Stetson Helpdesk will follow up the next business day on issues requiring further attention. Note that email and web-based support inquiries will continue to be addressed during normal business hours.

In the spirit of the University’s One Stetson commitment and to accommodate the need to increase support hours, IT has reached across all campuses to enhance our services. Our latest endeavor is to cross-train the Helpdesk staff (including our new Bb partners) in the unique needs of each campus, enabling all staff members to assist users from any of our campuses while respecting their individual needs.

We will bring you up to date on these and other IT initiatives as they progress.

Wellness & Rec Fall 2018 Employment

Wellness and Recreation is hiring for fall 2018.  To learn more about our employment positions and to apply, please visit our website.  Phone interviews will be conducted in mid-July so please complete your application before July 1.

Annual Brown Center Resource Fair – Aug. 16

The Brown Center will once again be hosting the Faculty Resource Fair on Thursday, Aug. 16, from 12 p.m. – 2 p.m. in the new Garage Room located in the CUB. This is an annual event hosted by the Brown Center for Faculty Innovation and Excellence and serves as an opportunity to share with new faculty the services and opportunities available to them. The Fair also features a “Taste of DeLand” with samplings from a variety of local restaurants and cafes.

If you would like to host a table please sign up here: REGISTER

DEADLINE TO REGISTER: Friday, Aug. 3

Questions?  Please contact the Brown Center at 386-822-7930 or email browncenter@stetson.edu.

 

Scam of the Week: Watch for New Attachment Type

Be on the look out! The bad guys are using a new attachment type and it could reach your inbox. The attachments are Excel Web Query files and have an .IQY extension. If opened, they will attempt to steal your data!

Remember, do not open an attachment unless you have asked for it, or have verified with the sender that the attachment is legitimate.

Think before you click.

Questions or comments, contact I.T. at support@stetson.edu.

The Brown Center has moved!

The Brown Center has moved! Julia Metzker (Executive Director) and Lynn Monahan (Project Manager) are now located in Elizabeth Hall – Room 110. We will have an open house and announcement to faculty in the Fall. In the meantime, feel free to stop by and say hi.  Our contact information remains the same:

Brown Center phone: 386-822-7930
Unit: 8360

 

 

 

 

Server Upgrades – Scheduled Service Maintenance

Server Upgrades – Scheduled Service Maintenance

In order to increase our security and take advantage of the summer break, we will be performing updates on the DeLand phone servers on Thursday, June 21, at 9 p.m.

During this time, phone calls inbound or outbound may be intermittent. However, we do not expect any impact.

If you have any questions or comments, please contact I.T. at support@stetson.edu.

RL&L released Housing Assignments for Incoming Students

On Tuesday afternoon, Residential Living & Learning staff completed and released housing assignments for incoming first-year students. Incoming first-year assignments have been communicated to students through their Stetson email accounts and home page of Housing Central. Please direct any questions to reslife@stetson.edu, or call our office Monday through Friday, 8 a.m. to 4:30 p.m. at 386.822.7201.

Student Counseling Services Closed June 21

Student Counseling Services will be closed all day on June 21, 2018, for a staff retreat.

Mental Health Crisis services will be available via our on-call Counselor, who can be reached by calling Public Safety at 386-822-7300.

Summer Clearance Sale!

The Campus Bookstore is having a Summer Clearance Sale starting Monday, June 18, through Saturday, June 30.  This sale will feature 25 percent off ALL old logo clothing and gifts.

See you soon!

 

Web Server Upgrades

Web Services and Information Technology will be performing a web server upgrade on the morning of Tuesday, June 26, between 6 a.m. and noon. The upgrade includes moving the university website to an HTTPS only URL. The university is making the move to ensure better privacy, consistency and security. That is, http://www.stetson.edu/, and all the pages that follow will become https://www.stetson.edu/.

This change involves updating website links that are currently HTTP, setting up redirects and running error and quality checks. While we believe this will be an error-free change, we ask our WebGarage and WordPress users to please check their sites and links later that day.

The server upgrade will not impact email, Blackboard and MyStetson.

During this time frame, there will be a web content freeze for any WebGarage-based or WordPress-based website as files are copied from one server to another. While we do not anticipate any server downtime during this process, there is always a slight chance that the web server may briefly become unavailable as systems are taken down and brought back up. We are starting the upgrade before the workday and will be available during working hours should any unforeseen problems arise.

Again, other web-based systems such as Stetson University’s email, Blackboard and MyStetson will be not be affected throughout this entire process. If you need to get in touch with any of the web staff, please send an email to web@stetson.edu during the maintenance window.

Thank you for your patience as we improve our systems.

IT Dept off campus Friday

The IT department will be meeting at the Celebration campus on Friday, June 15, for our planning retreat. There will be minimal phone coverage at the HelpDesk, and any urgent issues will be escalated.

As always, the best way to submit a request to the HelpDesk is by email to support@stetson.edu.

IT Department

TIAA Consultant Added Additional Day in June

TIAA Financial Consultant Jeff Freiser has added another June date for individual consultations. Friday, June 22, 2018, is the added consult date.

To sign up, please visit:

www.tiaa.org/schedulenow or you can call 800-732-8353.

Writing Center Online Tutoring

Are you taking a course in Summer Session 1? Do you need writing help? The Writing Center has you covered! We have online tutoring available through June 19.

Mondays and Wednesdays: 10 a.m.-noon
Tuesdays and Thursdays: 6-8 p.m.
Sundays: 3-7 p.m.

Joining an online session using Blackboard Collaborate Ultra is simple. All you need is your computer and a link to the session.

Our website provides further instructions: http://www.stetson.edu/o…/writing-center/online-tutoring.php

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Student Counseling Services Closed June 12, 2018

Student Counseling Services will be closed all day on June 12, 2018, for a staff retreat.

Mental Health Crisis services will be available via our on-call Counselor, who can be reached by calling Public Safety at 386-822-7300.

Public Safety Announcement – Unclaimed Bicycles

Each summer Public Safety removes all unclaimed bicycles from the bike racks.  We will be tagging each bike next week.  The tag will indicate the bike will be removed from the bike rack on June 21.  If you have a bike on one of the university bike racks, we need you to either go to your bike and remove the tag or email publicsafety@stetson.edu with the make, model, color and location of your bike to avoid having it removed. If you have any questions, please feel free to reach out to our office at 386-822-7300.  Thank you.

Dee Carpenter, Captain
Stetson Public Safety

Fiscal year-end check schedule

Saturday, June 30, is the end of fiscal year 2017-2018.  Check requisitions/travel reimbursements, etc., need to be received in the Finance Office by 4:30 p.m. Tuesday, July 10, to ensure that they will be entered into the 2017-2018 fiscal year.

Remember the following dates and deadlines:

  • End of fiscal year 2017-2018: Saturday, June 30
  • Last day to turn in 2017-2018 check requisitions: Tuesday, July 10, at 4:30 p.m.
  • Last check run for 2017-2018: Thursday, July 12

Call Accounts Payable Coordinator, Mindi Cherry, at Ext. 7295 with any questions or concerns.

Meet With a TIAA Financial Consultant

No matter where you are in life — just getting started or planning for retirement — a session with Jeff Freiser can help you create a plan for your goals. And, it’s at no additional cost as a part of your retirement plan. You’ll get answers to these questions and more:

  • Am I invested in the right mix of investments to help meet my goals?
  • Am I saving enough to create the retirement income I need?
  • How do I take income from my retirement account once I stop working?

Register for one of the sessions at www.TIAA.org/schedulenow.

Date: Thursday, June 21, 2018, 9 a.m. – 4 p.m.

Location: Lynn Business Center Room 224


Date: Wednesday, Aug. 22, 2018, 9 a.m. – 4 p.m.

Location: Lynn Business Center Room 429


Date: Thursday, Aug. 23, 2018, 9 a.m. – 4 p.m

Location: Lynn Business Center Room 429


Date: Tuesday, Sept. 11, 2018, 9 a.m. – 4 p.m

Location: Lynn Business Center Room 429 (BILINGUAL REPRESENTATIVE)


Date: Wednesday, Sept. 12, 2018, 9 a.m. – 4 p.m

Location: Lynn Business Center Room 429 (BILINGUAL REPRESENTATIVE)

RSVP today, as space is limited. Register by visiting www.TIAA.org/schedulenow or calling 800-732-8353, weekdays, 8 a.m. to 8 p.m. (ET).

Summer Blood Drive

Stetson University will be hosting its Summer Blood Drive on Wednesday, June 6, from 10 a.m. until 4 p.m. The bloodmobile will be parked in front of the Carlton Union Building. Special incentives for donating blood include a free Fandango movie ticket, and a wellness checkup including blood pressure, temperature, pulse, iron count and cholesterol screening. *Plus all donors will receive a special offer from Crayola Experience – purchase one admission ticket and receive a second admission free. Remember that you will need a photo ID to donate blood. If you would like to schedule an appointment for this drive, please go to www.oneblooddonor.org and use sponsor code #10215.

All blood donated through OneBlood remains in our area and is used at local hospitals. Your friends, neighbors and family depend upon our donations for blood and blood products. Please donate and encourage your friends, colleagues and students to donate also. Help meet the urgent need for blood during the summer vacation season.

Please contact Lisa Guenther for any additional information at 386-822-8930.

* One offer per donor, per donation. No cash value. Not-transferable.

Scam of the Week: Beware Trending Pay-Stub Scheme

The bad guys are at it, again! This time, they’re impersonating your co-worker and asking for you to send them their pay stubs. Don’t send this information! Leaking pay stubs can easily lead to identity theft and/or financial fraud. Individuals working in payroll are at high risk for this attack, but we all need to stay alert!

Do not send financial information through an email! Always verify the request and follow-up with the individual first. If you are sent a suspicious email, delete the email or follow the reporting procedures put in place by your organization, including calling the individual directly.

Remember, think before you click.

Questions or comments, contact I.T. at support@stetson.edu.

Security Awareness Alert: Reboot Your Home Router

Recently, the FBI and Cisco have uncovered a massive infection of over a half-million home routers and consumer devices which are under the control of a Russian hacker group known as APT28. While the details are not fully known at this time, investigators have found these devices are being used to steal credentials and launch further attacks. The FBI is urging everyone to power-cycle your home router and change the password on the router.

For some devices, the infection will persist after a power-cycle and in these cases, the device will need to be factory reset.  Contact the manufacturers website for details to perform a factory reset. Here’s a list of the known affected devices:

LINKSYS DEVICES:
E1200
E2500
WRVS4400N

MIKROTIK ROUTEROS:
1016
1036
1072 

NETGEAR DEVICES:
DGN2200
R6400
R7000
R8000
WNR1000
WNR2000

QNAP DEVICES:
TS251
TS439 Pro
Other QNAP NAS devices running QTS software 

TP-LINK DEVICES:
R600VPN 

Please check for and install the latest firmware updates on your home router to ensure it is up to date.   

Questions or comments, contact I.T. at support@stetson.edu.

 

Scam of the Week: Watch out for GDPR and Royal Wedding Attacks

Be on the lookout for a new, Apple-flavored phishing email Scam of the Week. The new European data privacy regulation is going into effect this week. It’s called General Data Protection Regulation (GDPR) and bad guys are using it as bait in a variety of ways. This scam looks like it is from Apple and claims that if you do not take action, your account will be “restricted.” In reality, they steal your identity and credit card information. 

Then, there is the royal wedding. It’s a scammer’s dream, so be very careful. Go to trusted websites to get information and news about it.

Do not click on links in emails, or on social media, related to the royal wedding. As well, do not open suspicious attachments that claim any kind of problem with “GDPR.” Delete the email or  follow the reporting procedures put in place by your organization.

As always, “Think Before You Click!”

If you have questions or comments, contact I.T. at support@stetson.edu.

Hollis Center Memorial Day Schedule

The Hollis Center will have adjusted hours beginning Saturday, May 26, for the Memorial Day weekend. The Hollis Center hours are as follows:

Saturday, May 26, 11 a.m.- 1 p.m.

Sunday, May 27, 11 a.m.- 1 p.m.

Monday, May 28, closed

The Hollis Center will resume normal summer hours beginning Tuesday, May 29.

24/7 IT Helpdesk Support Announcement

Stetson’s Information Technology Department is pleased to announce that the University has partnered with Blackboard Support Services to provide 24/7 support across all campuses for general technology as well as Blackboard-related requests.

In a seamless transition, beginning July 2, 2018, Helpdesk calls received after normal business hours will be automatically referred to the Blackboard Helpdesk for resolution. The Stetson Helpdesk will follow up the next business day on issues requiring further attention. Note that email and web-based support inquiries will continue to be addressed during normal business hours.

In the spirit of the University’s One Stetson commitment and to accommodate the need to increase support hours, IT has reached across all campuses to enhance our services. Our latest endeavor is to cross-train the Helpdesk staff (including our new Bb partners) in the unique needs of each campus, enabling all staff members to assist users from any of our campuses while respecting their individual needs.

We will bring you up to date on these and other IT initiatives as they progress.

Stetson Public Safety, Local Law Enforcement to Train on Campus Wednesday, May 23

Stetson University Public Safety is partnering with Volusia County Fire Rescue and local law enforcement to host S.A.V.E. training (Swift Assisted Victim Extraction) for active shooter incidents on the DeLand campus on Wednesday, May 23; Wednesday, May 30; and Thursday, May 31.

The training will take place in Chaudoin Hall. There will be signage around the exterior of the building about the training, and there will be law enforcement vehicles in the parking lot.

If you have any questions, please call Public Safety at 386-822-7300.

Summer Blood Drive

Stetson University will be hosting its Summer Blood Drive on Wednesday, June 6, from 10 a.m. until 4 p.m. The bloodmobile will be parked in front of the Carlton Union Building. Special incentives for donating blood include a free Fandango movie ticket, and a wellness checkup including blood pressure, temperature, pulse, iron count and cholesterol screening. *Plus all donors will receive a special offer from Crayola Experience – purchase one admission ticket and receive a second admission free. Remember that you will need a photo ID to donate blood. If you would like to schedule an appointment for this drive, please go to www.oneblooddonor.org and use sponsor code #10215.

All blood donated through OneBlood remains in our area and is used at local hospitals. Your friends, neighbors and family depend upon our donations for blood and blood products. Please donate and encourage your friends, colleagues and students to donate also. Help meet the urgent need for blood during the summer vacation season.

Please contact Lisa Guenther for any additional information at 386-822-8930.

* One offer per donor, per donation. No cash value. Not-transferable.

Maintenance/Updates: DeLand Firewalls

In order to increase our network security and take advantage of the summer break, we will be performing updates on the DeLand firewalls on Thursday, May 24, at 9 p.m. EST.

During this time, access to the internet from on campus and access to Stetson resources, such as VLAB, will be intermittently unavailable between 9 p.m. to 10 p.m. EST.

If there are any questions concerning this service interruption, please contact IT at support@stetson.edu or 386-822-7217.

-Office of Information Technology

 

Summer Fitness

Stay Fit this Summer with our exclusive Group Exercise Schedule (click here).

You can register for classes 24 hours in advance directly through the Stetson University Wellness and Recreation app, found in your app store listed as SU W&R. When you arrive for class, you simply say your name at the Hollis Center front desk and the Member Service Staff will mark your attendance. Don’t have a smart phone? Don’t worry, you can register with our Member Service Staff in person as well. We hope to see you this summer continuing to pursue your fitness goals.

Network and File Server Changes – Scheduled Service Maintenance

WHAT IS HAPPENING?

In order to keep our network and systems updated and secure, we will be performing updates on the DeLand routers and add more storage space to our S: drive on Thursday, May 17, at 9 p.m.

The downtime has the following goals:

  • Update edge network routing and network switch operations.
  • Add 300GB more storage space to our S: drive.

WHAT IS AFFECTED BY THIS INTERRUPTION?

  • During this time, access to the internet from on campus and access to Stetson resources, such as VLAB, will be intermittently unavailable between 9 p.m. to 10 p.m.
  • Also, access to the S:, P:, and G: drives will be unavailable. Please save all files when you leave work on Thursday evening.

WHEN IS IT HAPPENING?

Thursday, May 179 p.m. – 10 p.m.     

WHAT DO YOU NEED TO DO WHEN THE SYSTEM IS AVAILABLE AGAIN?

No action is needed on your behalf after the services are back online.

WHAT IF YOU HAVE QUESTIONS?

If there are any questions concerning this service interruption, please contact I.T. at support@stetson.edu or 386-822-7217.

 

Values Day Theme Announced! Submit your workshop proposals today

Mark your calendars!  Values Day 2018 is on Tuesday, Sept. 25, 2018.  The Values Day Planning Committee is thrilled to announce the 2018 Values Day theme …

“Building Community, Reflecting on Our Values”

The theme, Building Community, Reflecting on Our Values, resulted from a series of inclusive workshops and conversations with staff, students, faculty and community partners.  The theme places value on reflection, connection and storytelling as means for building community among the Stetson campus and beyond.

Workshop Proposals

The Values Planning Committee invites proposals from staff, students, faculty and community partners for workshops that promote the theme, “Building Community; Reflecting on Our Values.” Interested presenters are invited to submit proposals for concurrent workshops within one of the following tracks:

  • Building Community
  • Contemplative Practices
  • Tools and Techniques for Dialogue
  • Storytelling

Proposal Deadline: July 16, 2018
Proposal Link: bit.ly/ValuesDayProposals

About Values Day

Values Day is designed to continue the dialogue between students, faculty and staff, so that the Stetson University community shares, learns and appreciates our shared core values. In order to support the ability for the entire Stetson University community to attend, the university cancels classes and closes offices, with the exception of evening graduate classes. The entire community is expected to participate in this day of reflection, community and action. [Learn More]

Scam of the Week: Watch Out For Gmail Confidential Emails

The bad guys have a new way to phish users, and you need to be on alert for this one! Gmail now allows a different way to send emails called Confidential Mode, and the bad guys are using it to send you malicious links. When a Gmail user sends a non-Gmail user a message in Confidential Mode, the non-Gmail user is sent a link instead.

Always hover over links to see where they are taking you. If you are sent a suspicious email, delete the email or follow the reporting procedures put in place by your organization.

Think before you click.

If you have questions or comments, contact I.T. at support@stetson.edu.

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