Resident Assistant Job Description


The Resident Assistant is responsible for a community in one of the Residential Living and Learning operated buildings on the Deland campus of Stetson University. Reporting to a Residential Life Coordinator, the RA has several areas of responsibilities: community & student development, general administration, social justice, maintenance & facility administration, and to the staff team. Through daily interactions with residents, it is the RA's responsibility to create a safe and secure environment that supports the educational mission of the university and personal development of students. RAs employed by Stetson University need to have a strong understanding of what it means to live in, take part, and cultivate a strong community atmosphere within their specific residence hall assignment. RAs must know, understand and adhere to all university and departmental policies and regulations.


  • Must be in "Good Academic Standing" and have a GPA of 2.5 or higher at application as well as maintain a cumulative and term GPA of 2.5 or higher while employed.
  • Must be in "Good Conduct Standing" with Stetson University.
  • The Resident Assistant position is a commitment for the full academic year. Students with special considerations who may not be able to work the full academic year are encouraged to apply.
    For the 2018-2019 academic year, RAs return for fall training on August 5, 2018, and are released for winter break on December 17, 2018. RAs will return for spring training on January 8, 2019, and are released for summer break on May 13, 2019. These dates are tentative and could change before the 2018-2019 academic year begins.
  • RAs are required to be on campus and available to work on all staff weekends including but not limited to: opening, closing, school breaks and Hatter Saturday.
  • RAs are expected to be available for their communities on the following weekends: fraternity & sorority recruitment, Halloween weekend, and homecoming weekend.
  • RAs are required to be available Wednesday evenings from 9:15 p.m.-11:00 p.m. for staff / departmental meetings
  • RAs are limited to work no more than 10 hours per week paid employment and may not exceed 10 hours per week of outside time commitments (including other employment).
  • RAs are unable to hold any leadership or work position that conflicts with the RA position description.


Community and Student Development Responsibilities

  • Sets an example for their own behavior and is available and visible in the community.
  • Will hold a one-on-one conversation with each resident in RAs designated area in order to complete Hatter Chat form during first few weeks of school.
  • Gets to know the residents in the building(s) and is able to identify and address the needs of the community.
  • Is known by residents as an approachable and resourceful staff member.
  • Coordinates and implements programs in the hall as outlined in the community development model.
  • Actively facilitates a positive living and learning environment in the RAs assigned area.
  • Helps maintain an atmosphere in the hall conducive to studying and sleeping while supporting student involvement.
  • Provides intervention in crisis situations which may include but are not limited to roommate conflicts, personal problems, and possible mental health concerns.
  • Responds appropriately to confidential/private matters and refers when appropriate.
  • Serves as a mandatory reporter in many incidents including but not limited to physical/mental health, sexual assault and/or violence.
  • Participates in both planned and spontaneous activities within the community and university at large.
  • Addresses inappropriate behavior, documents policy violations and provides essential information as appropriate.
  • Mediates conflict between residents appropriately and addresses conflict in close communication with supervisor.
  • RAs in themed based housing and Fraternity and Sorority Houses may have additional responsibilities which will be covered during the workshop class. RAs placed in “alcohol-free” buildings must be willing to abide by and support alcohol-free policies.

General Administrative Responsibilities

  • Attends participates and engages in all pre-semester training sessions, staff meetings, and one-on-one meetings.
  • Checks their university email address on a consistent basis in order to receive and reply to information from supervisor and/or Residential Living and Learning.
  • Participates in a leadership assignment that enhances the operations of HRL.
  • Completes all paperwork accurately and within established timelines including but not limited to regular reports, staff feedback and program planning forms.
  • Distributes advertisements and university resources to residents in a timely manner
  • Assists with the check-in and check-out procedures of residents throughout the year as well as other responsibilities. including but not limited to admission recruitment events, health and safety inspections and traditions events.
  • Assists with the opening and closing of the residential facilities, and also remains until all halls are closed.

Staff Team Responsibilities

  • Works cooperatively as a part of the team of staff members responsible for the community.
  • Supports departmental policies and decisions and is able to articulate them positively to residents.
  • Participates in the building/area duty system by completing rounds, documenting policy violations and responding to resident concerns.
  • Communicates with a supervisor when he or she will be away from the assigned building.
  • Participates in the recruitment and selection of Residential Living and Learning Staff.
  • All HRL-operated buildings are open during fall, Thanksgiving and spring breaks; staff coverage is required. Some buildings will be open during the winter break; partial staff coverage is required during this time. In order to provide adequate coverage during break periods, staff throughout the system may be asked to assist with break coverage.
  • Assumes other responsibilities as assigned.

Maintenance and Facility Administration Responsibilities

  • Follows departmental procedures for reporting housekeeping and maintenance problems and also follows up to see that these requests have been completed.
  • Maintains open communication with building housekeepers and their direct supervisor concerning maintenance and housekeeping requests.
  • Identifies and investigates any damage to the building and reports it to their supervisor immediately in addition to offering suggestions for community enhancement.

Resident Assistant Position FAQs

How many RA positions are there?

We will have 60+ RA positions next year; some will go to returners; some are gender specific; selecting “available for all buildings” will increase your chances of being selected. The number of RAs we need is also subject to change depending on the needs of our residential population. For more information, we encourage you to attend an Information Session.

Can I get more information on the remuneration for the RA position?

Your housing cost will be covered by a financial aid award from RLL which will be applied to your room charges in that specific amount. It is possible that this award may put you over your need and may reduce certain need-based grants that you may be eligible for. RA’s receive $1,000 paid over 20 payments. These stipends will be covered by either Federal Work Study (FWS) or University Employment. Students who are eligible for FWS will receive their stipend from this fund. Stipends are paid over 10 months. The stipend and room award will be terminated if the position is terminated. For more information, we encourage you to attend an Information Session.

What is the RA seminar?

The RA seminar is a three-week-long course where candidates are able to learn more about the RA position to see if they are a good fit for the position. The course will be lecture and experiential with participants learning about different aspects of the RA position and participating in activities to gain a better understanding of what it means to be an RA. Residential Living and Learning professional staff lead the seminar courses.

What is an alternate RA position?

If a candidate is not hired for a specific building, they may be given the opportunity to accept a spot as an Alternate RA. Alternate RAs are eligible for hire for a certain time period should a position become available. Alternates are selected based on who will best fit the needs of the community and staff vacancy. For more information, we encourage you to attend an Information Session.

How are RA placements decided?

The Residential Living and Learning staff puts a lot of time and energy into deciding who will be offered an RA position. Building a strong vibrant community is our overall goal. We do our best to place applicants into building environments where we feel they will thrive and also have a chance to grow and learn from their experience in a particular building. Community needs are a priority when evaluating candidate placement in each area. Candidates’ preferences are taken into consideration during the placement process. It is possible to be offered a placement that may not be your preference. For more information, we encourage you to attend an Information Session.

How often are RAs on duty?

It depends. Each RA staff, which typically consists of around 14-21 RAs, is responsible for covering all the duty weekdays (4:30 p.m. – 8:00 a.m. next day) and weekends (all day) associated with their area. Two RAs are on duty for each duty shift and the RAs will evenly split up the weekdays and weekends among themselves. In general, you may have one weeknight you have to cover every other week and then be on duty for one weekend a month. However, this will vary depending on the size of your staff. The department also has what we call All Staff weekends which RAs are required to work. All staff weekends include openings, FOCUS Orientation, closings, and Hatter Saturday. For more information, we encourage you to attend an Information Session.

Which buildings are alcohol-free?

RLL operates all first year only communities as alcohol-free housing (Carson, Hollis, Gordis, Smith and Nemec Halls). Individuals living in alcohol-free buildings, including Resident Assistants, agree that they will not consume or possess alcohol or other drugs in these communities. Students, regardless of age, may not possess/consume alcohol in these communities. For more information, we encourage you to attend an Information Session.

What is RA Institute like?

RA Institute is a two-week-long, intensive training period where incoming and returning RAs learn about the position, expectations, and skills and techniques to help them in the RA position throughout the year. Institute is also the time you will get to know the team you will be working with throughout the year! Training days are scheduled to go from 9:00 a.m. until 5:00 p.m. depending on the topics of the day. All RAs are expected to be completely free during the days designated for August and January Institute (August 5, 2018-August 23, 2018, January 8, 2019-January 14, 2019) and should not plan any outside activities, personal or other work commitments. For more information, we encourage you to attend an Information Session.

Can I have a second job as an RA?

What about other commitments on campus? Being an RA is a time intensive job. You have to get to know the residents in your community and be available to meet their needs on a consistent basis. In order to maintain appropriate support and community development, RAs are approved to have up to 10 hours per week of outside time commitments, including work. Work is identified as paid employment on or off campus. Returning RAs who wish to have more than 10 hours per week of outside commitments must have prior supervisor approval. The RA position is considered your primary non-academic commitment. RAs are not able to hold any other leadership or work role on campus that would conflict with the RA responsibilities in any way or cause confusion to residents regarding which role the student is currently holding. Additionally, international students, per visa requirements, are only able to work a total of 20 hours per week. The RA position requires at least 10 hours per week so international students can only work 10 additional hours due to visa restrictions. RAs are unable to hold leadership or executive board positions within other organizations that conflict with the RA position. Residential Living and Learning holds the right to determine if a position conflicts with the RA role in any way. If you are hired as an RA, you will be serving in the RA role only. Having a student in your organization serve as only the RA (and not in any other position that conflicts) will avoid any confusion regarding what role the student is acting in. For more information, we encourage you to attend an Information Session.

Selection Process

RA applicants typically go through a rigorous selection process which includes an interview with professional staff and current RAs and a three-week-long RA seminar course that takes place in February.

Application and Information Sessions

The 2018- 2019 HRL Resident Assistant application is now closed. It is highly recommended that interested candidates read the 2018-2019 Resident Assistant Information Packet thoroughly.

Applications for 2019 - 2020 will open in early October

Interested applicants should look out for Information Sessions in September - December. Information Sessions are not required to apply but are strongly encouraged.


If you have questions or feel a need to contact the Department of Residential Living and Learning directly for more information regarding this position, please email