Formulate and express ideas, evidence, and one’s story using appropriate oral, written, digital, and non-verbal communication skills (to instruct, inform, entertain, and persuade) as well as listening to gain understanding through a variety of mediums.

Improve Your Communication Competency

  • Seek tutoring and success coaching from Academic Success
  • Gain your competent communicator certification from West Volusia Toastmasters
  • Visit the Stetson Writing Center for free tutoring and advice on writing
  • Put extra effort into writing and speaking assignments in your General Education courses; they are a great foundation for developing communication skills desired by employers
  • Consider taking sales courses that develop skills useful across several career areas including fundraising, advocacy, politics, entertainment and sales
  • Discuss strategies for writing, oral and digital assignments with your course instructors
  • Meet with your faculty advisor to select writing intensive and writing enhanced courses
  • Learn and practice resume, cover letter, interviewing and networking skills by attending career-related programs and using career advising services provided by Stetson’s Office of Career and Professional Development

Describe Your Communication Competency to Employers and Grad Schools

  • Comfortably advocate for, persuade, influence and/or negotiate
  • Ask informed questions
  • Speak confidently to an audience or group with clarity
  • Effectively employ audiovisual tools (e.g. PowerPoint) enhancing verbal presentations
  • Write concise and powerful messaging using chat, text, email, memo, letter, etc.
  • Practice high standards of professionalism and ethical behavior in all forms of communication
  • Listen attentively
  • Ensure understanding of another person’s communication through clarification and restating
  • Tell compelling narratives or stories particularly about my professional experiences
  • Recognize communication barriers and adjust accordingly to overcome obstacles
  • Understand how my communication style differs from others
  • Effectively communicate during interviews and networking opportunities
  • Exercise civility when working through conflict and differences
  • Build trust through transparent and authentic communication
  • Use appropriate communication strategies when working with difficult people
  • Practice the art of making conversation by interacting with new acquaintances
  • Appropriately instruct others using well-constructed curriculum and training materials
  • Provide both positive and constructive feedback to supervisees
  • Translate complex topics/research to individuals not well-versed in my discipline or area of study
  • Verbally describe my feelings when appropriate
  • Summarize and accurately report findings
  • Acquire oral, aural, verbal and/or tactile skills in a language different from my own (e.g., foreign, American Sign Language, Braille, etc.)
  • Use various forms of communication to help others visualize concepts or create ideas
  • Advertise and publicize using various marketing channels
  • Proofread and edit written works
  • Read with comprehension synthesizing and integrating knowledge
  • Develop the art of mingling
  • Clearly communicate in an organized and coherent way considering appropriate language choice, volume level and pace of speech
  • Understand and demonstrate customer service skills including a positive attitude, quality responses to customers in a timely manner, and proactive and approachable interactions
  • Understand and incorporate various perspectives using appropriate communication styles and methods that promote thoughtful consideration of others
  • Aware of non-verbal expression including body language that enhances my communication effectiveness
  • Develop and understand quality facilitation skills to effectively engage others
  • Speak, read, write and listen effectively with attention to audience, purpose and context

Rubrics to Assess Communication Learning