Interested in Accommodations? 1. Create an Accommodations Profile on our website in the link below. 2. Submit supporting documentation to the Accessibility Services Center. 3. Schedule a Welcome Accommodations Meeting Through Stetson SSC on For more detailed information please see the "How to Request Accommodations" tab below.

Accessibility Services

Academic Success recommends reasonable accommodations in accordance with Title III of the Americans with Disabilities Act of 1990, the Rehabilitation Act of 1973 (Section 504) and Stetson University's academic standards to ensure that there will be no discrimination on the basis of disability. These recommendations are developed through the review of disability documentation and with the consideration of each student's individual needs, strengths and academic program.

An academic accommodation is any change in the policies or procedures of a course and/or academic program for the purpose of allowing a student with a disability equal access to learning and an equal opportunity to demonstrate knowledge.

Create Accommodations Profile Request Accommodations Schedule an Exam

How to Request Accommodations

  1. First, the student should complete the Accommodations Profile.  In this profile, students share their personal experience with barriers in the academic environment.  Students share their strengths and challenges academically, previous accommodations, anticipated barriers, and potential accommodations for their time at Stetson University. 
  2. Next, please submit supporting documentation to the Accessibility Services Center.  Further information regarding documentation can be found in the "Documentation Guidelines" section below.  New students are encouraged to send their documentation immediately after committing to enroll at Stetson University.  Current students are encouraged to send the documentation as soon as it is available.  Documentation can be sent a variety of ways including email, fax, mail or hand-delivery. The Accessibility Services Center can be reached at the following:


       Fax: (386) 822-7127

       Mailing Address: 421 N. Woodland Blvd., Unit 8366 | DeLand, FL 32723

       Physical Address of Accessibility Services Center: 209 E. Bert Fish Dr. | DeLand, FL 32723

  3. The final step is to schedule a Welcome Access Meeting with a staff member. During this meeting, the staff member and student will review anticipated barriers, the staff member will share information regarding ADA accommodations, and the staff member and student will collaborate on appropriate accommodations for their time at Stetson University. These meetings are established through the "Stetson SSC" software as follows: 
    1. Log into
    2. Navigate to the "Student Life" tab and click on "Stetson SSC"
    3. In the upper right-hand corner, click the blue button that says "Schedule a Meeting"
    4. On the "Reason" screen, select "Academic Success" from the first drop-down menu. Then select "Accessibility Meeting" Then click "Next"
    5. On the "Location & Advisor" screen, the "Accessibility Services Center" should already be selected. You are welcome to select a particular person (e.g. Aaron Distler or Stephanie Potthoff) from the advisor list. If you do not select anyone, it will look for the availablity of all staff offering this type of meeting. Then click "Next"
    6. On the "Time Select" screen, you are able to pick your date and time based on the availability. These meetings will need to be scheduled at least 24 hours in advance of the meeting 
    7. Finally, on the "Confirmation" screen you can provide any comments and select if you would like an email and/or a text reminder of the meeting. Once you hit "Confirm Appointment," you are all set!
  4. After determination of accommodations - the student acknowledges a request of accommodations, and Academic Success will notify their professors of the specific accommodations. We then encourage the student to:
    • Set up a meeting with each professor prior to or after class, or during the professors' office hours (available through the course syllabus or department administrative assistant)
    • Discuss the specifics of the accommodations with each professor to determine ways to meet the accommodations (e.g., for students with testing accommodations, will tests be taken in the classroom, academic department or at the Accessibility Services Center?).
  5. Once fully registered with Academic Success, students must request their accommodations using an online form (covered during the initial meeting) in order to have professors notified of accommodations for subsequent semesters.

 Keep in Mind

  • It is the student's responsibility to maintain contact with their professors and to follow through with the arrangements.
  • Accommodations are not retroactive. The student is eligible for accommodations based on the date that they request accommodations and sign forms with Academic Success.
  • Some accommodations may take several weeks to arrange. Thus, timely receipt of documentation of a disability and request for accommodations is essential.
  • A student's use of accommodations is not mandatory.  The student has the right not to request accommodations or implement them within the classroom.
  • Students are responsible for maintaining contact with Academic Success to update pertinent information, seek assistance for learning strategies or discuss accommodation issues.
  • In order to ensure adequate notification of a student's faculty members and appropriate implementation of a student's accommodations, the deadline to meet and establish accommodations within a given semester is one week prior to the start of finals week. This deadline allows Academic Success to notify the faculty members of the approved accommodations and make any necessary arrangements regarding final exams. New accommodation requests received after the deadline may be initiated to start at the beginning of the following semester.  If a student is seeking temporary accommodations due to unforeseen medical concerns that pose barriers to a student's access during finals week, Academic Success will work to determine reasonable accommodations for the student's participation.

Documentation Guidelines

Stetson University is committed to providing equal access to educational opportunities for all students. In order for Academic Success to provide the most appropriate accommodations, we require detailed documentation for each student registering with our office.

Please be aware that evaluative reports alone do not automatically qualify a student for disability support services. The final determination for providing appropriate and reasonable accommodations rests with Stetson University. Furthermore, accommodations may vary depending on academic programs and/or course content.

Please review the relevant guidelines for submitting documentation:

In addition to these specific guidelines, please consider the following:

  1. A school plan (such as an Individualized Educational Plan (IEP) or 504 Plan) may be sufficient documentation, based upon the accommodations being requested.
  2. Notes on a doctor's prescription pad are not acceptable.
  3. Documentation should be on official letterhead. The professional provider of care cannot be an immediate family member. Depending on the disability, it is helpful if documentation is recent.
  4. Send copies of psycho-educational reports and medical records, as documentation may not be returned.
  5. Securing appropriate documentation can be a costly and lengthy process. Consider consulting with your medical insurance provider, as they may cover a portion or all of the testing costs. In addition, some teaching hospitals or psychology training sites offer low-fee testing services.

Exam Proctoring

  • Academic Success proctors exams for students registered with our office who receive testing accommodations.
  • Stetson Students With Testing Accommodations

    • Registered students should use our online scheduling form to schedule an exam.
    • Students should discuss testing accommodations with their professors to determine the best way to fulfill the accommodation and have a plan before an exam needs to be scheduled.
    • It's the student's responsibility to schedule their exam with Academic Success at least five business days prior to the date of the exam.
    • Academic Success will contact the professor to obtain the exam and any needed directions.
  • For temporary disabilities that require testing accommodations, please contact Academic Success at to discuss temporary accommodations.
  • Stetson Students Without Testing Accommodations

  • Academic Success doesn't proctor examinations for students enrolled in courses at Stetson University who are not registered for disability-related accommodations. Registered students must request accommodations each semester in order for Academic Success to proctor their examinations. If a student registered at Stetson University is interested in receiving testing accommodations due to a disability, they should contact Academic Success at about the registration and intake process for disability-related academic accommodations. Information about requesting accommodations is also available on Academic Success' website.
  • Non-Stetson Students

    DeLand Campus

  • For information about proctoring at the DeLand Campus, please contact Continuing Education and Outreach at
  • Center at Celebration

  • For information about proctoring at the Center at Celebration, please contact Midge McDaniel at
  • ADA Grievance Procedure

    Stetson University values an environment free of discrimination and harassment, and therefore prohibits conduct that prevents open academic interaction and opportunity, or that creates an intimidating, hostile or offensive study, residential or work environment. In conjunction with this philosophy, Stetson University complies with Title III of the Americans with Disabilities Act of 1990, the Rehabilitation Act of 1973 (Section 504) and the university's own academic standards to ensure that there will be no discrimination on the basis of disability. Due to these laws and university values, no qualified individual with a disability shall be denied access to or participation in services, programs and activities offered at Stetson University.

    The university will make a good faith effort to seek resolution of a problem informally brought to its attention through discussion and communication with the department or unit(s) involved and with appropriate university officials. The university encourages all faculty, staff and students to attempt an informal resolution prior to initiating the formal grievance procedure.

    Students with disabilities who believe that they have been denied "reasonable accommodations" for their documented disability, been excluded from participation in or been denied the benefits of any aspect of the Stetson University student experience, or otherwise have been subjected to discrimination on the basis of their disability should follow the subsequent steps:

    1. The student should schedule a meeting with the ADA/504 compliance coordinator for students/Associate Director of Academic Success & Accessibility, Aaron Distler. He may be contacted at (386) 822-7127 or
    2. The Associate Director of Academic Success will investigate the complaint, which includes but is not limited to personal interviews with all affected parties, and attempt a resolution with the participants involved.
    3. If the student is not satisfied with the outcome of the process, he or she may file a formal grievance within fifteen (15) days after the conclusion of the attempt to informally resolve the differences.

    Loaning Assistive Technology

    Academic Success maintains some assistive technology, including Echo Smart Pens and Sony digital recorders. Students can borrow a recorder for up to one semester at a time and an Echo Smart Pen for up to one month at a time. This equipment can be checked out at our office. Equipment can only be checked out if a staff member approves it as a component of the student's established accommodation(s).

    Please return the borrowed equipment at the end of each rental period. When students borrow this equipment, the return date is almost always the week following finals week, or - if using an Echo Smart Pen - one month from the checkout date. We have a limited supply of this equipment. If you are not using it, please return it to the office so that it is available for other students. Please respect the terms and time limits of the check out so that other students may benefit from its use, as well.

    Rules for Borrowing Equipment

    Students borrowing equipment from Academic Success are required to sign an agreement upon borrowing. This agreement spells out the rules of the equipment's use as well as repercussions for damaged/lost items, and failure to return equipment.

    Community Resources

    There are several community agencies that provide disability support services. Some services are at no cost to the student; others are at the student's expense. Please contact the following agencies for additional information.

    Center for Independent Living of Volusia

    The Center for Independent Living of Volusia provides a wide range of services for people with physical, visual or hearing impairments. Some of the programs and services may include: peer support groups, sign language interpreters, advocacy, and information referral.

    Center for the Visually Impaired

    The Center for the Visually Impaired holds training classes for techniques for daily living, orientation and mobility, and communication skills. Other services are available for low-vision individuals and people adjusting to limited sight.

    Division of Blind Services

    The Division of Blind Services helps people who are blind or visually impaired to achieve independence and self-sufficiency, and to lead lives of dignity through vocational rehabilitation, medical and social service and talking book library.

    Division of Vocational Rehabilitation

    The Division of Vocational Rehabilitation is dedicated to helping Floridians with disabilities to secure and maintain gainful employment.

    Easter Seals of Volusia and Flagler Counties

    Easter Seals of Volusia and Flagler Counties provides advocacy, awareness, communication, referral and access, as well as social and cultural opportunities for deaf and hard of hearing individuals in Volusia and Flagler Counties.

    Learning Ally

    Learning Ally provides books on tape for visually impaired/blind students, as well as other services.


    VOTRAN offers transportation service for people with disabilities.

    Course Substitutions

    Course substitutions in general education or major fields of study are not permitted when a course is deemed essential for a degree requirement. Furthermore, any student who receives a substitution must fulfill the university's requirements by completing an alternative course or courses as determined by the department chair and dean.

    The following procedures must be followed if a student with a documented learning disability seeks a course substitution as part of an approved accommodation plan:

    1. The petition process should begin as soon as there is strong objective evidence (e.g., previous documented difficulties) that the student will be unable to fulfill the requirement.
    2. The student must provide Academic Success with current, relevant and comprehensive documentation and assessment data from certified professionals. This documentation must substantiate a disability and its specific impact upon the student's ability in the specific area of required learning. Please refer to our documentation guidelines tab for more details.
    3. A complete case history is required to document the student's history of challenges in the specific area of learning from high school until the date of the petition. This case history should include:

    1. A personal statement by the student indicating the reasons for the request, including prior
    experiences with the subject matter; and

    2. The names of courses and grades attesting to the student's efforts and diligence in attempting to
    master the subject matter in high school, at a community college and/or at a four-year institution.

    Upon completion of these steps, a staff member of Academic Success will review the documentation and consult with the student, the student's academic dean, the chair of the department responsible for the requirement and other professionals, as needed. A recommendation for approval or denial of a request for substitution will be forwarded by a staff member of Academic Success to the student's dean, who will make the final decision.

    Deadlines for Requests

    A student requesting a course substitution must submit all necessary documentation no later than the end of their sophomore year in order to allow sufficient time to review the material and update documentation, if necessary. Thus, if a student plans to request a course substitution, it is in their best interest to do so upon enrollment at the university to ensure adequate time to complete the petition process. A transfer student must submit all documentation by the completion of their first semester of enrollment.

    Accommodations and adjustments are not retroactive. That is, the student is eligible for disability support services based upon the date that they return the completed accommodations forms to Academic Success, or the date that an academic adjustment is approved.


    If a student's request for a substitution is denied, they may appeal the decision in writing within seven (7) business days to the ADA/504 Coordinator.

    Emergency Response Procedures

    All students are encouraged to be familiar with the university's evacuation plans in case of emergencies. Additionally, we encourage students to create a proactive plan specific to them and their needs for safe egress from university facilities, as every student must play a major part in ensuring their own safety. Below are some helpful ideas and questions to ask when building their individualized plan for safe egress in emergency situations.

    Suggestions for Students with Disabilities

    • Program Public Safety's phone number (386-822-7300) into your cell phone. Carry your cell phone with you at all times.
    • In every building you utilize - whether academic, residential or otherwise - familiarize yourself with posted evacuation plans when available, as well as all fire exits, doors and stairwells.
    • If you will need assistance in an emergency, identify someone in advance in every one of your collegiate settings (in each class, for instance) who can provide some level of assistance. Please know that no one (including resident assistants or student leaders) is expected to unduly endanger themselves in order to assist with the evacuation of others, but there are ways others can aid in your evacuation (e.g., by alerting emergency personnel to your location or - for persons with visual impairments - guiding you to safety with verbal and physical direction).
    • Inform others of your plans in times in which you may be alone in any campus buildings for long periods of time (computer labs, study areas, etc.).
    • Any student - whether registered for accommodations due to a disability or not - can request a meeting with Academic Success to help in building individualized plans for safe egress in instances of emergency. Academic Success will call on other pertinent departments to help students build a proactive plan.
    • During a building evacuation, all individuals should exit unless they are not able to do so.
    • Those who cannot exit a building safely should go to the preferred area of rescue to await emergency personnel. Do not use an elevator when fire alarms have activated.
    • Preferred areas of rescue in most buildings are the stairwells. If this is not available (e.g., due to smoke in the stairwell), go to a room with an exterior window, note the room number, close the door and call Public Safety or 911 to alert them to your location and what assistance you will need. Use the window to signal to those outside of your location.

    University Procedures for Assisting Students with Disabilities

    1. At the beginning of each semester, the Academic Success Center and the Department of Residential Living and Learning will provide a list to Public Safety of residential students who may need additional assistance during an evacuation of a residential building.
    2. In the event of an evacuation of a residential building, the Public Safety dispatcher will alert responding Public Safety officers and emergency personnel of any student from the provided list who will need additional assistance.
    3. The Public Safety dispatcher will also field calls - directing any calls pertaining to specific locations of persons in danger to emergency responders. Public Safety officers and emergency response personnel will check any areas of rescue (in any building on campus) when evacuating a building, whether alerted to someone's presence there or not. Public Safety and emergency responders will also check every room in the building needing to be evacuated.
    4. Lifting or transporting individuals will only be performed in cases of extreme emergency. Be aware that Public Safety, other staff members and students are not trained by the university for this role.
    5. Evacuation drills are held at least once per semester in all residential facilities.

    Please direct any questions concerning this information to Academic Success or Public Safety.

    Food Allergies and Dietary Restrictions

    All issues related to food allergies or dietary restrictions are addressed under a separate process through Dining Services. Contact Dining Services at 386-822-8780 to initiate that process.

    Helpful Links

    Housing Accommodations

    The Department of Residential Living and Learning is committed to providing a healthy, inclusive and safe environment that supports the growth and development of all students. We recognize that some residential environments and configurations may not be completely accessible to all students. Therefore, students may request consideration for their housing assignment in order to have equal access to the residential experience. To help make certain each student receives an appropriate housing assignment, the following process has been developed in collaboration with Academic Success to review all requests for special housing accommodations.

    The Housing Accommodation Committee evaluates requests made by students seeking housing accommodations, as well as meets personally with those students.

    In an effort to respond to these requests as fairly and knowledgeably as possible, the following departments will serve the Housing Accommodation Committee in a resource capacity:

    How to Submit a Request for Housing Accommodations

    1. The student completes the Request for Housing Accommodations form - along with supporting documentation - on Housing Central. Upon receipt of the completed information, a personal interview may be scheduled by the Department of Residential Living and Learning.

    2. The Housing Accommodations Committee will review each request - including the supporting documentation provided - and make a decision about the request. Once all of the information is received, the evaluation team will consider the following criteria when evaluating housing accommodation requests:

    • Has the student provided adequate documentation?
    • Does the documentation clearly articulate the need for this housing accommodation with supporting information?
    • The Committee reserves the right to ask for additional documentation if the initial documentation does not provide a clear enough explanation for the request.
    • Was the request made prior to the priority deadline?

    All forms must be received by the established housing deadline (e.g., prior to room selection for returning students, and prior to May 15 (for the fall semester) or November 1 (for the spring semester) for new students). Any forms received after that deadline may not be considered. If approved after the deadline, it will be dependent on space availability.

    3. The student will be notified of the Committee's decision by either phone or email. If the decision is to grant the request, communication may include the specific housing assignment. Otherwise, the specific assignment will be released with all room assignments. The assignment will be determined based on the student's need. Please keep in mind that there is no guarantee that any student will be placed in a specific residence hall or room. If the decision is to deny the request, all attempts will be made to explain why a request was denied in order to keep the student informed.

    Keep in Mind

    1. Consideration is given based on the date all documentation is submitted and space availability.

    2. Simply submitting the Request for Housing Accommodations form does not guarantee that the request will be granted. Accommodations are made on a needs-based and space-available basis.

    3. The Housing Accommodation form is online at Housing Central. All supporting documents should be scanned and uploaded at this same website.

    The form will ask basic questions such as the following:

    • Please list any disabilities or medical conditions that have an impact on your living arrangements.
    • Please explain how you are affected by the disabilities indicated above and what accommodations or arrangements you may need in your housing assignment.
    • Please discuss academic accommodations or considerations you have had in your previous schooling: at your high school or at another college or university.

    » Request for Release of Information to Housing Accommodation Committee

    Guidelines for Housing Accommodation Documentation

    Documentation must include information prepared by the professional provider of care relevant to the student's disability or diagnosis that supports the following:

    • The student has a current diagnosis, a history that is the basis of the request and a documented prognosis.
    • The student has current, substantial disability-based limitations that relate to the residential hall environment.
    • The student's current treatment, medication and/or other mitigating measures used or recommended by the provider as they relate to the disability and housing needs.
    • Any substantial side effects of medication, if applicable.
    • A complete description of the desired housing configuration and discussion of why this specific configuration is the necessary accommodation for the student's disability (including why the student's needs cannot be met on campus if the request is to waive the housing requirement).

    Documentation should be recent (three years old or newer is preferred) and on official letterhead. The professional provider of care cannot be an immediate family member.

    If the student is registered with the Academic Success Center for academic accommodations, further documentation may be required in order to substantiate the request for housing accommodations.

    If the student is currently working with someone at Student Counseling Services, the documentation provided by Student Counseling Services must follow the guidelines listed above. Documentation from Student Health Services is acceptable if they are the primary care provider.

    Prospective Students

    Stetson University does not have a separate admissions process for students with disabilities. All applicants must meet the admissions criteria as outlined in the University Catalog. Once admitted, students should contact Academic Success to request academic accommodations.

    It is important that students with disabilities understand their rights and responsibilities as they transition to college. Please refer to the resources from LD Online for information about the differences between high school and college disability support.

    Since Stetson University is a private university, we fall under Title III of the Americans with Disabilities Act; public universities fall under Title II. For more information, please see the Department of Education's Students with Disabilities Preparing for Postsecondary Education page.

    Rights and Responsibilities

    Your Rights and Responsibilities

    Your Rights

    • Equal access to all educational opportunities available to the student body (e.g. courses, programs, activities, services, jobs and facilities).
    • Reasonable accommodations based on documentation, barriers, academic program and evaluator's recommendations
    • Appropriate confidentiality regarding their disability.

    Your Responsibilities

    • Meet the university's qualifications and maintain the essential standards for programs, courses, services and activities
    • Disclose information related to your disability in a timely manner for the purpose of accommodations, preferably before the start of each semester or within two weeks of the start of each semester
    • Provide appropriate documentation (see the documentation guidelines above) to Academic Success (The documentation must verify the disability and its current impact on learning.)
    • Follow specific policies and procedures for obtaining reasonable and appropriate accommodations, academic adjustments and/or auxiliary aids as established by Academic Success (Failure to provide adequate notice of the need for separate testing conditions and/or assistance, for example, may result in accommodations that are not provided to the fullest measure.);
    • Initiate all services and maintain contact with Academic Success staff and university faculty
    • Provide feedback to Academic Success regarding its operations.

    Stetson University's Rights and Responsibilities

    Stetson University's Rights

    • Uphold the university's academic standards
    • Identify and establish appropriate and reasonable accommodations based upon current disability documentation completed by a qualified professional and in consultation with the student
    • Deny a request for accommodations, auxiliary aids/services and/or academic adjustments if:
      • a. The student fails to provide appropriate documentation
      • b. The documentation does not warrant the services requested
      • c. It substantially alters an essential element of a course, program or activity of the university, or
      • d. It poses a threat to the health and safety of others.
    • Receive verification of a documented disability from Academic Success that states the recommended accommodations, not necessarily the specific disability
    • Establish the learning outcomes that are fundamental to their courses/academic programs and evaluate students on this basis
    • Contact Academic Success to discuss the appropriateness of accommodations.

    Stetson University's Responsibilities

    • Recommend reasonable accommodations for students with appropriately documented disabilities in a timely manner upon request
    • Maintain appropriate confidentiality of records and communication concerning students
    • Provide information on university policies and procedures to students and ensure its availability in accessible formats upon request
    • Make appropriate referrals to on-campus services, as well as community agencies
    • Maintain the same standards for students with disabilities as for students without disabilities
    • Arrange for and provide reasonable accommodations upon request

    Temporary Disability and Pregnancy Procedures

    Stetson University and Academic Success are committed to supporting the letter and spirit of the Americans with Disabilities Act (ADA) and Title IX; we strive for equal and uninterrupted access to all our curriculum, programs and services.

    If you are experiencing a temporary disabling condition or pregnancy, you can contact the Accessibility Services Center at (386) 822-7127 or at to schedule an appointment to discuss resources and supports.

    Academic Success can help you determine if any official accommodations need to be recommended to ensure equal access to the educational environment; in order to receive accommodations for a temporary disabling condition or pregnancy, you must supply appropriate documentation of the condition or pregnancy to Academic Success. Documentation of the condition or pregnancy must be from a licensed, credentialed provider that is monitoring the condition or pregnancy. This documentation can be provided via one of the following methods:


    Fax: (386) 822-7322

    Mail: 421 N. Woodland Blvd., Unit 8366 | DeLand, FL 32723

    Reasonable accommodations will be approved based on the documentation and the interview with the ADA/504 Coordinator/Associate Director of Academic Success.

    If you have questions or would like more information, please contact the Accessibility Services Center at (386) 822-7127 or at

    Testing For Disabilities

    Stetson University does not conduct testing for disabilities. However, we can provide you with a list of local testing specialists and community resources. We also recommend that you consult your medical insurance provider to determine what evaluations may be covered. Any costs incurred are the responsibility of the student or the policy holder of your medical insurance.

    If you can't find the information you need within this section of our website, please contact us at (386) 822-7127 or