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Hatter Alert: Emergency Guidelines System

Suspicious Package

If you receive or discover a suspicious package or device: DO NOT TOUCH IT, TAMPER WITH IT, OR MOVE IT! Do not use a cell phone within 300 feet of the suspicious package. 

IMMEDIATELY CALL PUBLIC SAFETY - 386.822.7300

What constitutes a suspicious letter or parcel?

Some typical characteristics which ought to trigger suspicion include letters or parcels that:

• Have any powdery substance on the outside.
• Are unexpected or from someone unfamiliar to you.
• Have excessive postage, handwritten or poorly typed address, incorrect titles or titles with no name, or misspellings of common words.
• Are addressed to someone no longer with your organization or are otherwise outdated.
• Have no return address or have one that can’t be verified as legitimate.
• Are of unusual weight, given their size, or are lopsided or oddly shaped.
• Have an unusual amount of tape.
• Are marked with restrictive endorsements, such as “Personal” or “Confidential.”
• Have strange odors or stains.

What to do if you receive a suspicious package or parcel:

• Handle with care. Do not shake or bump.
• Isolate it immediately.
• Don’t open, smell, touch or taste.
• Treat it as suspect. Call Public Safety: 386.822.7300.