While the variety of equipment and users prevent a precise and comprehensive troubleshooting guide, this list can help solve many problems that may arise in the use of these multimedia classrooms.
| PROBLEM |
POSSIBLE SOLUTION |
| Image not displayed |
- Switch projector on
- Select desired media source
|
|
Image dim
|
- Projector bulb nearing end-of-life, contact Media Services
- Ambient lighting too bright in room - adjust
|
| Image poor quality |
- Projector out of focus or dirty lens, contact Media Services
- Projector bulb nearing end-of-life, contact Media Services
|
| Wrong image being displayed |
- Select desired media source
|
| Laptop computer not displayed |
- Select desired media source
- Laptop VGA cable not plpugged in (both ends)
- Toggle laptop display for external VGA port
- External VGA port used as extension of desktop - enable "mirror display"
|
| No sound from laptop computer |
- Audio muted or turned down on computer - adjust
- Projector not switched on - "projector on"
- Select desired media source
- Adjust audio setting on control panel or remote control
|
| No sound from system |
- Audio muted on media source - adjust
- Audio turned down on system - adjust
|
| Sound too soft or loud |
- Adjust sound on media source first (to about 50%) then adjust system volume to appropriate level
|
| Can't control VHS or DVD |
- Use hand-held remote control for DVD
- Use transport control on touch-panel (if available)
|
| No DVD player |
- Use computer in console as DVD player
- Suggest cancelling pop-up menu choice, choose Start/Programs/Multimedia/Intervideo WinDVD
|
|
|
