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DALE CARNEGIE'S
EFFECTIVE COMMUNICATION AND HUMAN RELATIONS

The Dale Carnegie Course empowers people to excel in:

Leadership:
* To sell your ideas to get greater "buy in"
* To think on your feet in pressure situations
* Create synergy; build win-win relationships in the workplace and at home

People Skills:
* For better teamwork and cooperation
* Become proactive and not reactive
* Help others to realize and develop their personal potential on the job
* Call attention to mistakes in such a way that the individual wants to make a correction

Greater Confidence:
* Express ideas with conviction
* Maintain resilience, regardless of environment
* Confidence that gives you an edge in responding to all kinds of people and situations
* Confidence in your ability to think clearly and trust your own judgment

Managing Stress More Effectively:
* To develop skills for dealing with difficult people
* Turning problems into opportunities
* Confidence and ability to discuss issues before they become problems
* Develop confidence to deal effectively with risk, challenge, competition and change

Enthusiasm:
* Learn to win enthusiastic cooperation from others instead of just mere compliance
* Genuine enthusiasm that gives leaders the competitive edge

Communication:
* To be more concise, decisive
* To speak naturally and credibly in business situations
* To become a better listener

Next Class:
Begins Tuesday, February 2, 2010
6:00-9:30 PM
Radisson at the Port
Port Canaveral, FL

Stetson University
Department of Continuing Education
Unit 8393
421 N. Woodland Blvd.
DeLand, Florida 32723 29.034476-81.302825

Phone Number : 386.822.7500
Fax Number : 386.822.7502

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