Frequently Asked Questions
If you have a question that isn't answered here, please contact Ana Maia, assistant director for leadership and organization development, at firstname.lastname@example.org or 386-822-7319.
Do I have to register?
Yes! Registering secures your sport, lets us know any special needs you might have, gives us a way to keep in touch with you to send updates and important information and order your awesome Hatter Trek t-shirt. Remember, spaces are limited, so hurry!
Can I drive myself?
Yes! You can drive to DeLand and park for free during your Hatter Trek experience. But you have to travel with us to your Hatter Trek destination.
What if I'm flying to my Hatter Trek experience?
For all three experiences, we'll be meeting at Stetson University's DeLand campus at 2 p.m. If you're flying in, your flight should be scheduled to arrive at Orlando International Airport (MCO) no later than noon so that you can catch our free shuttle to campus. The shuttle is scheduled to leave the airport at 1 p.m.
The group will arrive back on campus at about 10 a.m. on Friday (the last day of each trip). If you plan to fly home, our shuttle will leave for Orlando International Airport (MCO) at 10:15 a.m. and should arrive at the airport at approximately 11:30 a.m. You should schedule your flight to depart at 1:30 p.m. or later.
Please keep in mind that we'll only offer one shuttle service to and from the Orlando International Airport (MCO). The cost for all other transportation is up to you.
What if I can no longer attend Hatter Trek?
By registering for the trip we have secured your space and paid for your accommodations. We understand that extenuating circumstances may occur, so we'll issue a full refund if we are able to fill your space before May 10. If we're unable to fill your space, or if it's after May 10, no refunds will be issued.
Will I need to bring any money?
Yes. While dinner and breakfast are provided for each of the trips, you'll need money for lunch and snacks. Please see the "What You'll Be Doing" section for each trip for specific information. If you're arriving the night before, or staying after, you're responsible for meals and transportation.
I have special dietary needs. Will this affect my trip?
Please let us know your needs when you register. Vegan, gluten-free, kosher, vegetarian and other special needs can easily be accommodated, but please let us know so we can plan accordingly. Please email Ana Maia, assistant director for leadership and organization development, at email@example.com if you have any questions.
I missed the application deadline. Can I still apply?
The trips will fill up quickly, but call Ana Maia, assistant director for leadership and organization development, at 386-822-7319, to see if there are any openings or to be put on the wait list.