Lua Hancock, Ed.D.
Lua Hancock, Ed.D., is the Vice Provost for Campus Life and Student Success, better known as CLaSS. Hancock came to Stetson University in fall 2010 to lead the newly-formed Student Success initiative. Since that time, Student Success has evolved to include a number of areas that collaborate closely to support students in their journeys of success and significance. Areas directly under Dr. Hancock's oversight include:
- Academic Success
- Career and Professional Development
- Center for Community Engagement
- Student Dining
- Housing and Residential Life
- Public Safety
- University Chaplain
As part of Student Success, Hancock also works closely with the staffs of WORLD: The David and Leighan Rinker Center for International Learning and the Cross Cultural Center.
Hancock has nearly 15 years of experience in various aspects of higher education. She has a master of science degree in conflict analysis and resolution and a doctorate of education in higher education administration from Nova Southeastern University.
Director of Assessment and Operational Effectiveness
Colin MacFarlane joined the Hatter community in October of 2012. He holds a master of education degree in measurement, evaluation, statistics, and assessment from the University of Illinois at Chicago and has been involved in assessment, data analysis, and higher education operations professionally since 2010. His areas of specialty include report writing, quantitative statistical analysis, and process automation.
Colin enjoys cooking, home improvement projects, working out, and board games.
Executive Assistant to Vice Provost
Jennifer Merrell Certo joined the Stetson University family in 2005. Originally from Western New York, she was involved in higher education administrative roles at Niagara University, photography for various studios and documenting weddings on location at Niagara Falls. Jenn is currently taking Master degree courses concentrating in Creative Writing/English at Stetson and enjoys cooking, antiques & nature.