Faculty/Staff Resources

The Counseling Center offers a variety of services to serve faculty and staff.

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Service Eligibility

Counseling services are available, during the university's regular operating schedule, to currently enrolled students of the university. All services are free of charge; no insurance is required. The Counseling Center offers a range of counseling services.

Services Available for Faculty and Staff

As you know, adjusting to university life is sometimes challenging for the students, but it can also be challenging for members of the university's faculty and staff. It's important to remain realistic about your expectations for your contact with students, to communicate openly, to be supportive and to find support for yourself.

While the Counseling Center's services are available to students only, Stetson University does provide opportunities for faculty and staff to receive personal support.

Non-emergency Counseling Support

The Office of Human Resources provides an Employee Assistance Program (EAP) which provides free, independent and confidential counseling services that are offered to all regular employees and/or their dependents. Those experiencing difficulties with stress, emotional problems, substance use and/or financial problems may find EAP services helpful.

Mental Health Emergencies

If a faculty or staff member is experiencing a mental health emergency or is concerned about a friend or family member who is in emotional distress, contact the Stewart-Marchman Act Behavioral Healthcare Hotline at 800-539-4228. The caller will speak with trained staff specializing in working with families, loved ones and professionals seeking assistance for a person in need. This service is available 24 hours a day, 7 days a week.

Wellness Resources and Programs

The Employee Assistance Program (EAP) offers online resources and tools, as well as monthly Webinars on various work-life issues, including stress management, team building and communication. This service is available for for employees and household members.

Health and Wellness Apps

  • Stetson's health insurance provider offers a health and wellness app called Rally (by Rally Health, inc.), which fosters healthy living through personal goal-setting and tracking, and provides an opportunity for you to obtain gift cards for accomplished goals. Android | Apple iTunes
  • A range of other health and wellness apps are available here.

Resources for Faculty and Staff


Consultations* for faculty and staff are available during regular business hours. If you're concerned about a student, please seek consultative support from the Counseling Center. At that time, support and helpful resources will be given to you.

Educational Presentations and Training Sessions

Educational presentations and training sessions are also available for faculty and staff. Please contact us if you're interested in these services.


Kognito, a 30- to 45-minute interactive online simulation program, is available which will help you to:

  1. Identify students experiencing high levels of distress;
  2. Approach and discuss your concern with a student in distress; and
  3. Make an effective referral to the Counseling Center (if necessary)

All new faculty and staff members are encouraged to complete this simulation. If you haven't done so and are interested in completing it, please contact us for access information.

Student Referrals

Concerned faculty and staff may make referrals in a variety of ways:

  • For immediate concerns for a student's health or safety, contact Public Safety at 386-822-7300.
  • For mental health concerns, contact the Counseling Center.
  • For concerns regarding a student's conduct, safety, wellness, etc., you may submit an Incident Report.
  • For concerns regarding a student's academic performance, campus life, etc., you may submit a note and/or referral via MAP-Works (accessible via my.stetson.edu; click on the MAP-Works link under the "Student Life" tab).
  • For additional support, you may contact the Division of Campus Life and Student Success' leadership team.

Note: Although a referral can be made, an appointment may not be scheduled until the student has made contact with the Counseling Center. Students must personally call or come to the Counseling Center to make an appointment. This process promotes the student's confidentiality, autonomy, and investment in their counseling experience. Scheduling by a third party is strongly discouraged.

Faculty, Staff, and Confidentiality

As a professional counseling provider, the Counseling Center is required to uphold the legal and ethical requirements of confidentiality. Under Florida law and ethical guidelines, information shared within the counseling relationship is considered to be confidential, although there are certain limits to confidentiality. Furthermore, any counseling records maintained are confidential and are not part of the student's academic records. Aside from the limits to confidentiality, no information may be disclosed about a student's counseling participation or progress without a Release of Information form on file for specified individuals, such as parents or physicians.

It is understandable that faculty and staff may be interested in a student's counseling experience. In this event, you are encouraged to privately ask the student about their counseling involvement.

Although we can't show information pertaining to any specific students, a faculty/staff member may share information they feel the Counseling Center staff needs to know. Our staff members are legally bound by the limits of confidentiality, but we'll do our best to assist you with your concerns.